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Unit Customer Service Rep/Neuro Monitor Technician- Pediatric MedSurg

Tampa General Hospital
Tampa, Florida, United States
Full-time

Job Summary

Under general supervision, follows established policies, procedures, and professional guidelines. Responsible for monitoring and identifying basic normal cardiac rhythms, dysrhythmias, and lethal arrhythmias;

reporting these findings to the appropriate personnel, and rhythm documentation and labeling per TGH policy. Performs customer service, receptionist, and clerical / secretarial activities.

Serves as a communication resource for patients, visitors, family, and health care team members with the ability to triage communication priorities.

Answers the telephone and patient intercom system. Alerts nursing staff to patient and family concerns and other calls, orders supplies and stock items as required.

Dual role responsibilities will not be performed at the same time but will be able to flex between the roles based on organizational needs.

Also responsible for performing job duties in accordance with mission, vision, and values of Tampa General Hospital.

Qualifications

  • High school diploma or GED required .
  • Certified through National Association of Health Unit Coordinators within six (6) months.
  • One year hospital or medical assistant experience within previous three years.
  • Neuro monitoring certification must be obtained within six (6) months of hire.
  • 30+ days ago
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