SR. TECHNICAL INFRASTRUCTURE PROGRAM MANAGER, DCC COMMUNITIES

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We have an opening for a TIPM who will be responsible for delivering, coordinating and prioritizing data center lifecycle projects which provide capacity and improve our ability to serve customers.

This includes developing and implementing scalable, data-driven process improvement / automated solutions opportunities to scale manual tasks in the end-to-end processes for lifecycle programs with critical networking dependencies.

The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management.

Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional operations teams.

Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers.

Key job responsibilities

Provide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas.

Summarize escalation support and critical leadership decisions.

Manage multiple competing projects / programs simultaneously.

Develop, plan and build implementation solutions that allow cross functional project collaboration to unblock programs with infrastructure dependencies.

Identify process improvement opportunities and gather user requirements with key internal customers.

Develop standard operating procedures, change / communication plans, and project / program-level status updates.

Drive adoption with internal customers through effective change management.

Anticipate potential issues and risks, and escalate appropriately and in a timely manner.

Remain flexible to changing priorities and open to new ideas.

Keep the customer experience as the primary focus.

About the team

Why AWS*

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences*

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Work / Life Balance*

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Inclusive Team Culture*

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth*

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

5+ years of experience in technical leadership roles; technical program management, or Cloud Infrastructure Excellent verbal and written communication abilities.

5+ Years Experience with end to end program management

Bachelor's degree in Engineering, Computer Science or equivalent professional experience.

Preferred Qualifications

Experience implementing Amazon Web Services technology

Masters Degree or advanced professional degree

Experience in management of complex technology infrastructure projects, network design, or business development.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / en / disability / us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800 / year in our lowest geographic market up to $231,300 / year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits. This position will remain posted until filled.

Applicants should apply via our internal or external career site.