Job Summary
All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Responsibilities could include :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.
Front Desk Staff
Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities.Greet members, prospective members and guests, providing exceptional customer service.Responsibilities could include:.Answer phones in a friendly manner and assist callers with a variety of questions.Take pr...
Front Desk Staff
Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities .Greet members, prospective members and guests, providing exceptional customer service.Responsibilities could include:.Answer phones in a friendly manner and assist callers with a variety of questions.Take p...
Front Desk Staff
Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities .Greet members, prospective members and guests, providing exceptional customer service.Responsibilities could include:.Answer phones in a friendly manner and assist callers with a variety of questions.T...
Receptionist - State Farm Agent Team Member
As a Receptionist - State Farm Agent Team Member with Serena Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
Service Receptionist
Come join a winning team at McLarty Daniel CDJRF of Springdale.If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete.We have a great history of providing excellent career opportunities for sharp, energetic people.Answer dealership group pho...
Maitre D' / Front Desk Receptionist
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings. Ensure front of house and guest lounge is maintained to Squeeze standards. Experience with Zendesk preferred. ...
Receptionist
State Farm Insurance Agent located in Springdale, AR is seeking an outgoing, career-oriented professional to join their team.As a State Farm team member for Juan Barcenas- State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products includin...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Front Desk Coordinator - Rogers, AR
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. ...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...