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Customer Service Administrator

VirtualVocations
Chicago, Illinois, United States
Temporary

A company is looking for a Customer Service Administrator on a 14-month contract.Key ResponsibilitiesProcess customer orders, returns, exchanges, and refunds accurately and timelyMonitor order status and communicate any delays or issues to customersMaintain and update customer records, including order history and refundsQualifications4-year degree in Administration, Marketing, Technology, or equivalent experience1-2 years of experience in customer service or related fieldsProficiency in Microsoft Office Suite and CRM software (e.

g., Salesforce, Zendesk)Familiarity with ERP systems (Oracle preferred) and eCommerce platforms (BigCommerce preferred)Ability to work remotely with minimal supervision under dynamic workloads

17 hours ago
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