A company is looking for a Call Center Supervisor (Limited Service) to manage a team of Customer Service Representatives processing health insurance applications.
Key ResponsibilitiesSupervise call center staff to ensure quality standards and adherence to proceduresDevelop work schedules, assign duties, and evaluate employee performanceProvide training and coaching to direct reports and handle escalated issues as neededRequired QualificationsBachelor's degree in a related field or equivalent experience3-5 years of relevant professional experience1-2 years of supervisory experience preferred1-2 years of call center experience preferredExperience with Medicaid or Medicare insurance during open enrollment preferred
Call Center Supervisor
A company is looking for a Supervisor - Call Center (Temporary) to oversee call center staff during open enrollment for the Vermont Health Exchange project. ...
Call Center Supervisor
Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Center Supervisor. This leader will have a proven track record of driving exceptional results in a customer-...
Call Center Supervisor
Call Center Supervisor Location: Sandy Springs, GA Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Center Supervisor. Key Responsibilities: Leverage data-dr...
Virtual Call Center Account Supervisor(Bilingual English and Spanish Required)
As an Account Supervisor in the Operations Virtual Call Center, you will exhibit a profound understanding of client success management. Oversee a work from home team navigating multiple technologies to support a Call Center environment . Coach teams on how to approach problems logically and with goo...
Supervisor - Call Center
This is a temporary / seasonal position Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion o...
Contact Center Supervisor
A company is looking for a Contact Center Supervisor to oversee customer service operations and support staff in providing exceptional service. Experience in a multi-channel contact center environment is preferredEmployee-provided high-speed internet is required. Key Responsibilities:Oversee custome...
Call Center Manager
Adaptable – As the saying goes, “The only constant in a call center environment is change” it is critical an attitude of confidence and comfort is present regarding change within the call center environment. A Team Manager is responsible for successfully guiding daily functions of ...
Call Center Operations Manager
Call Center Operations Manager. Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics. ...
Customer Service Supervisor
As a Customer Service Supervisor at Serenity, you will play a crucial role in guiding and supporting our team of Customer Service Representatives. If you are ready to lead a team that makes a significant impact on patients' lives and are committed to excellence in customer service, apply today t...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Je'Nell Hubbard - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to h...