Contract Administrator ( Hybrid - NYC )

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of listening.

Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

With a presence across both the US and international markets such as the UK and New Zealand, we are anticipating robust growth in 2024-25.

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we role .

Job Summary

The Contract Administrator oversees the Contract Management Lifecycle for TixTrack, managing and executing various contracts with clients, vendors, and partners.

This role involves drafting, reviewing, negotiating, distributing, and managing contracts and agreements, ensuring compliance with legal requirements and company policies, and minimizing risk exposure.

The Contract Administrator reports directly to the Director, US Operations.

This position is full-time and hybrid. Candidate must be located in New York City with the ability to come into the office multiple times a week.

Essential Duties and Responsibilities

• Draft, review, negotiate, distribute, and manage a variety of contracts, including client agreements, non-disclosure agreements, vendor contracts, and certificates of insurance (COI’s).
• Collaborate closely with Executive, Sales, Operations, Finance teams, and legal counsel as required.
• Respond to questions from clients and potential clients about contractual terms and requirements.
• Ensure contracts adhere to legal requirements, company policies, and industry standards by collaborating closely with legal counsel to remain updated on any changes and ensure compliance.
• Manage the entire contract lifecycle, from initiation and execution to renewal and termination processes.
• Ensure inclusion of all necessary clauses and details within contracts to protect company interests.
• Maintain a meticulously organized system of contract records.
• Update existing contracts to reflect changes in business terms (e.g., renewals, addendums).
• Clearly communicate contract terms and conditions to relevant stakeholders and managers.
• Serve as a point of reference to ensure employees managing client or service level agreements understand and comply with contractual obligations.
• Analyze and mitigate potential risks associated with contract terms and conditions.
• Monitor and meet all deadlines and conditions outlined in contracts.
• Support the development of standardized contract language and templates for efficiency and consistency.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job.

Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Minimum Requirements

• Bachelor’s degree in Business Administration, Finance, Law, or related field.
• At least 5 years of demonstrated experience in contract administration, contract management, or a similar role, preferably in a small to mid-size SaaS B2B growth-oriented business or law firm.
• Proven track record in crafting, evaluating, negotiating, and executing various contracts across different transactions.
• Strong understanding of contract law and legal principles.
• Familiarity with relevant industry regulations and standards.
• Certification in contract management is a plus.
• Paralegal experience is a plus.

Essential Skills

• Excellent oral and written communication skills.
• Exceptional attention to detail and organizational abilities.
• Strong problem-solving skills.
• Ability to work independently and effectively manage time.
• Willingness and flexibility to adapt to organizational needs and business requirements.

Equipment / Software / Tools

• Microsoft Office
• Google Suite
• DocuSign
• Slack
• Contract Lifecycle Management (CLM) Software reference / experience (nice to have)

Our Core Values

Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.

Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.

Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.

Perform at Your Best We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.

Commitment to Diversity

TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.

We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.

Compensation & Perks

• Base annual salary range of $70,000 - $100,000, commensurate with experience.
• Annual bonus based on performance and company success
• 100% paid medical, dental and vision benefits for employee and dependents
• Company-paid life insurance
• Traditional and Roth 401k plans
• Learning & development opportunities
• Flexible scheduling
• Generous PTO and holiday schedule
• Hybrid work environment

Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants.

If you need assistance applying for a role due to a disability or special need, please let us know.

Employment Type : Full Time

Years Experience : 5 - 10 years

Salary : $70,000 - $100,000 Annual

Bonus / Commission : No