IT Applications Specialist

Job Description

Job Description

Job Title :

Application Specialist

Department : Reports to :

Reports to : FLSA Status :

FLSA Status : Exempt

Exempt

Salary Range :

$60,000 to $90,000 annually

Job Description : Position Overview :

Position Overview :

OCEANAIR is seeking an experienced database and CargoWise specialist to serve as the point person for OCEANAIR’s operating system.

This role includes maintaining and troubleshooting day to day system operations, identifying areas of improvement, leading system projects such as EDI integrations and Business Intelligence (BI) functions.

The Application Specialist must have the ability to gain a solid understanding of our business processes, workflows, and data requirements.

This is an onsite position based at our headquarters in Peabody, MA.

Major Duties & Responsibilities :

• Overall expertise in the CargoWise application, monitor and maintain system, developing a deep understanding of the application, supporting infrastructure, and systems integration.
• Help define new business processes, data elements, and system change requests.
• Collaborate to improve existing processes, increase automation, and meet strategic goals.
• Maintain documentation of system configurations, processes and procedures, and technical standards.
• Form / Document creation, layout, and update within the application.
• Design and maintain reports using BI for effective data presentation.
• Maintain and standardize security rights and groups within application.
• Support the sales team with customers, as needed
• Manage the web portals including set-ups and maintenance.
• Lead EDI integration projects with customers, carriers, and overseas partners, with the assistance of our integration provider.
• Regression and user acceptance testing
• Provide support for application and non-application related IT issues
• Stay informed about industry trends and emerging technologies to drive innovation and competitive advantage.

Why should you apply?

• Competitive salary and holiday pay
• Comprehensive benefit package, including 401k
• Career growth opportunities

Skills & Qualifications :

• Bachelor’s degree in Information Systems or related field preferred
• 2-5 years of experience supporting packaged applications or SQL database management including architecture, design and performance enhancement
• Understanding of transportation and logistics, including industry standard KPIs
• Proficient in BI, including report design and data visualization
• Highly organized with keen attention to detail and ability to handle multiple priorities
• Proficiency in SQL and database management tools, for data analysis and query optimization
• Knowledge of REST and SOAP API development
• Knowledge of data formats such as XML, JSON, CSV, SQL, etc.
• Proficiency in CargoWise One, Chain.io, Sugar CRM preferred
• Excellent communication and documentation skills
• Strong mathematical skills with high proficiency in Microsoft Excel are required

Work Environment

• Work is performed in an office environment where there is no substantial exposure to adverse environmental conditions.
• Sensory Essential Functions include close work, visual examination of paperwork, computer monitor and keyboard use, conversations, telephone and background noise.
• Ability to carry, lift, push or pull up to 20 pounds.
• Ability to sit or stand for long periods with occasional walking, squatting and twisting.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job.

The above is not intended to be an exhaustive list of all responsibilities and duties required.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

About OCEANAIR, Inc.

Established in 1983, OCEANAIR, Inc. is a global provider in international transportation logistics. As a New England based freight forwarder OCEANAIR Inc.

has grown to become one of the largest independent service providers in the region. Our extensive network and global reach, delivers value in all aspects of the supply chain.

OCEANAIR’s services include Freight Forwarding, Customs Brokerage, Import & Export Compliance, Domestic Trucking, 3PL Warehousing & Distribution, and PO Management.

Our extensive global network of partners delivers cost effective multi-lane and multi-modal transportation management.

OCEANAIR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.