Job Description
Job Description
We are offering an opportunity for a Sr Project / Program Manager to join our team. The role is located in Durham, North Carolina and primarily involves managing multiple projects within the healthcare industry.
This is a 6-9 month contract employment opportunity and the majority of the work will be conducted remotely, with occasional travel to the Durham campus for meetings and events.
Key responsibilities :
- Leads the development and implementation of project plans and recommendations in support of departmental and company objectives.
- Manages multiple projects in relation to corporate priorities, ensuring effective delegation of work and customer satisfaction.
- Coordinates the development and implementation of policies and procedures, ensuring compliance with necessary audit requirements.
- Represents the team in meetings with external parties such as consultants, vendors, and others.
- Assists with the analysis and development of business processes to ensure quality, cost effectiveness, and timeliness of customer service.
- Evaluates project risks and develops contingency plans, adapting to changes in risk as the project progresses.
- Develops effective business process improvement initiatives and communication plans.
- Performs analytic functions and provides coaching to others in areas such as analytical production, technical skills, and other areas.
- Negotiates resources to staff projects effectively, aligning skills to the needs of the project.
- Supports internal change management projects, explaining the reasons behind the changes to the business.
- Significant experience in project or program management
- Demonstrated proficiency in customer service
- Excellent communication and training skills
- Strong ability to plan and execute complex projects
- In-depth understanding of business procedures and policies
- Proficiency in analytics and compliance
- Experience in planning and budget processes
- Knowledge of quality assurance and project management principles
- Familiarity with audit processes and procedures
- Proficiency in time management software, such as 'About Time'
- Understanding of benefit functions and processes
- Proven leadership skills
- Experience with hiring processes
- Familiarity with production management
- Experience working with vendors
- Ability to perform ad hoc financial tasks
- Strong negotiation skills
- Experience with implementation processes
- Knowledge of financial notes and their application
- Excellent written and verbal communication skills
- Experience with Agile Scrum methodology
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