Program Manager, PMO

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.

We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries.

We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Region / Function : NA Program Management Office

Location : Remote

Reports To : Sr Director Program Management

Key Relationships :

Sr Director Delivery Team and Sr Director Program Management

Program Managers (Implementation Team)

North American Transformation Office

North American Functional Leadership

North America Managers and Colleagues

Global Functional teams

Key suppliers, partners and consultants

Job Summary :

The Program Manager will steward all projects within the assigned program to ensure activities are aligned to organizational goals and priorities.

They will work closely with the North American functional leaders to ensure project scope and prioritization is linked to their objectives.

The Program Manager will maintain alignment up, down and across the organization as it relates to project goals, objectives, timeline and status.

They will manage, guide and support project managers within their assigned program and will play an active role in initiating and closing projects.

Key Performance Indicators

Delivery of projects to budget, timeline, and scope, with minimum disruption to customers and colleagues

End user adoption

Project delivered for assigned function will support the delivery of :

AOP plan (budget delivery)

Acquisition Business Cases

Growth Program

Employer of choice (retention and satisfaction)

Customer retention

Principal Duties and Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and / or ability required.

Responsibilities and essential job functions include but are not limited to the following :

Successfully lead all project teams within the assigned program

Coach and mentor the project managers leading projects within the assigned program

Understand and develop strategies for project delivery that take into consideration their dependencies on other projects within their program and the interaction with other programs and business as usual

Identify resource needs for projects and secure the right level of support for successful delivery including business case development.

Participate in recruitment activities to fill project management roles and then support onboarding efforts to position new hires and contractors for success..

For all projects in the program managers portfolio, they must follow the North American project management governance processes and procedures and use the approved templates and tools

Maintain and improve tools, templates and processes used by program and project managers

Throughout the project, this individual is expected to make sure all project managers in their program develop and maintain documentation to manage and report on their respective project(s) progress.

Throughout the project this individual will be required to lead and participate in meetings. The objective being to both drive the program to success and report on progress throughout

Responsible for delivering communications that are clear, accurate and the right level for the audience.

CANDIDATE SUMMARY

Required Experience :

10 (Ten)+ years Related experience required

5 (Five)+ years Management Experience Preferred

Current member of a professional body of Project, Program or Change Managers preferred

Experience with Google's G-Suite of tools preferred

Required Leadership Traits and Characteristics :

Strong commercial abilities with an attestable customer service focus.

Strong analytical and problem-solving abilities with an understanding of key metrics and trends.

Excellent people management skills with demonstrable experience of leading a large, dispersed, and diverse workforce across multiple locations and geographies.

Excellent organizational and leadership skills with the ability to operate effectively both strategically and operationally as required.

Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required.

Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgment and a rigorous focus on the details.

Acts with the highest standards of integrity at all times and builds enduring and trusting relationships across all key stakeholders

Formal Education, Qualifications or Training :

Bachelor's Degree or equivalent in Project Management or related subject

Master's Degree preferred

Project Management Professional (PMP) Certification preferred

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to :

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones and etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and / or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have :

Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to :

Inside working conditions : The change of building environment such as with or without air conditioning and heating.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within.

We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes :

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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