Wireless Customer Care Representative

Sapphire Marketing
Shelton, CT, US
Full-time

We are looking for someone who is a people person with an outgoing personality. Someone who could serve as the primary business contact for the client and assist in managing accounts, relations, and sales.

They are expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality.

We are hiring individuals who have a background in customer service, finance, or sales. We fully train, so experience in our industry is not required.

If you work hard and show that you are serious, we do have advancement opportunities. We pride ourselves in great company culture and leadership programs with constant mentorship to help our managers develop themselves into stronger team leaders.

Responsibilities :

  • Manage sales and customer accounts in a retail environment.
  • Work with new and existing customers that inquire about service promotions.
  • Maintain strong knowledge of all products, pricing, and competitive offers.
  • Provide excellent customer service.
  • Attend training sessions to grow knowledge of products and to develop customer service skills.
  • Forward and escalate inquiries to relevant individuals and departments.
  • Identify customer needs and maintain the confidentiality of information.

What we are looking for in you :

  • Must have a reliable vehicle and a valid driver's license
  • Communication skills
  • Basic computer skills
  • Willing to talk to new people
  • Outgoing and friendly personality
  • Detail oriented

Position Benefits :

  • Full training provided
  • No experience needed
  • Great weekly pay and bonuses
  • A dynamic team environment
  • The opportunity for growth
  • Eager and willing to learn

This is an entry-level position, where face-to-face interactions are required. This is not a remote, door-to-door, or cold-calling position.

30+ days ago
Related jobs
Promoted
Talkdesk
Fairfield, Connecticut
Remote

Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...

Sapphire Marketing
Shelton, Connecticut

They are expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. We are hiring individuals who have a background in customer service, finance, or sales. Manage sales and customer accounts in a ret...

Teleperformance
CT, US
Remote

Handle and carefully respond to all customer inquiries. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Did you know that our Chief Client Officer started her career at Teleperformance as...

Promoted
Global Partners LP
Milford, Connecticut

Now Hiring for Guest Service Associates - Full-time and/or Part-time.With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores.Our convenient stores are comprised of: Alltown, Mr.Mike'...

Promoted
DoorDash
Fairfield, Connecticut

S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...

Promoted
PFP Services
Orange, Connecticut

Seeking dynamic individuals for the role of Retention Sales Specialist! Handle retention calls, resolve policy holder issues, and prepare for a rewarding career in insurance services. What experience/skills contribute to a successful Customer Solutions Specialist?. What responsibilities are included...

Promoted
Party City
Fairfield, Connecticut

Team Members are responsible for being part of a Team that delivers on sales, profit, and service targets, as well as delivering on all key Balloon & Omni strategies. You will assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members. Party City Team Member (S...

Promoted
Lowe's
New Haven, Connecticut

NOTE: Minors in this role may not be responsible for some of the activities listed below.Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.Approaches and interacts with customers to proactively recommend products and service...

Promoted
Walgreen Company
CT, United States

In accordance with state and federal regulations, assi Customer Service, Pharmacy, Associate, Customer Experience, Pharmacy Manager, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Models and deliver...

Promoted
Aldi, Inc.
Derby, Connecticut

Cashier Responsibilities: - Processes cus Cashier, Stocker, Part-Time, Store, Customer Service, Retail, Grocery. ...