A company is looking for a Customer Technical Support Engineer to enhance customer success and satisfaction through technical expertise.
Key ResponsibilitiesDeliver exceptional support experiences and resolve customer issues promptlyProvide technical analysis and troubleshooting across hardware, software, and APIsConduct training sessions to help clients maximize platform benefitsRequired QualificationsMinimum of 3 years in technical customer support with troubleshooting experienceUnderstanding of API integrations and basic programming skills (e.
g., Python)Experience with BLE or RTLS technologies is a plusProven track record of success working independently in remote teamsHands-on experience creating user guides and technical documentation
North America Technical Support Engineer
To provide remote & onsite service support during all equipment installation for current and future products, with the aim of improving customer happiness and to provide first line technical support for all customer concerns seen within the NAFO. To provide and lead technical support L2 to L4 custom...
Technical Support Engineer/TAC
Join us and make your impact on the future as our next Network Engineer:. Troubleshoot, resolve and document customer reported network issues via phone and/or e-mail. Provide configuration recommendation and assistance in customer service deployment. Recreate reported issues in lab with customer’s c...
Fully Remote role Service Engineer/Remote Technical support-Contract
Demonstrating exceptional customer service skills to improve the customer experience and achieve customer satisfaction by providing highly technical troubleshooting of complex issues to meet issue resolution and achieve customer satisfaction. Taking timely action and ownership on all open tickets to...
Senior Customer Support Engineer
Customer Support Engineer, you will lead discrete areas of the customer support process for our global customers using radio frequency (RF) monitoring technology. Provide technical problem solving and product application support to both external and internal customers. Create and deliver technical t...
Global Support Expert Center, Technical Support Engineer
This engineer will develop in-depth knowledge of SSD Multi-Protocol Tester and become an expert driving design for supportability. Responsible for representing Global Support Expert Center in contributing on the New Product Introduction/Implementation via Product Life Cycle process. Key deliverables...
Technical Support Engineer New Santa Clara, CA
Join Sustainable Talent as a Technical Support Engineer supporting Nvidia and their Engineering team. Candidate will be working on the latest NVIDIA products and technologies and provide software technical support to our customers and partners. Work with software developers, program managers, and cu...
Sr. Technical Support Engineer
The Engineer will help maintain technical information, provide technical information to education and service teams, and may assist with teaching and presenting technical hardware/software to many audiences. Able to articulate issues to customers and help with finding resolutions so that they can un...
Principal Technical Support Engineer
Minimum 4 years solid support or technical service delivery experience to global customers. Provide feedback on an ongoing basis and coach engineers on improving communication skills, technical ability and speed of customer and internal deliverables. Extremely customer focused and excellent at custo...
Technical Support Engineer
We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for the Switching and Wireless Team. As a Technical Support Engineer, you will:. Provide direct technical web and telephone supp...
Sr. Technical Support Engineer, Strata
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to custo...