Business Intelligence Analyst

Job Description

Job Description

Foresight Intelligence is a privately held, self-funded and rapidly growing entrepreneurial data company. Foresight is focused on streamlining data + revolutionizing industries such as construction, agriculture and beyond.

We thrive on creativity, problem-solving and continuous improvement! It’s an exciting time of immense growth; we’ve built a powerful machine capable of processing massive amounts of data in a world where even a one second lag is too long.

The timing is perfect for a lot of potential opportunities; while the work is challenging and the pace is fast, it’s also incredibly rewarding.

As a team, we achieve more in one day than most do in a week. Together, we work hard, we have fun, we brainstorm, we love ideas, and we give high-fives in the hallway.

If you are interested in working in an environment where your voice matters and where your actions have a direct positive impact on the team and on the customer, you are in the right place!

Reports To : VP of Technology

Position Summary : Our Business Intelligence Analyst Will take ownership of solution implementation in response to customer requests.

Customers will rely on our BI Analyst as a trusted resource for timely and accurate implementation of new business requirements.

Job Duties and Responsibilities :

• Research and implement solutions for customer requests
• Collaborate with Project Management, the Customer Success Team and customers to assist with release updates and deployments.
• Diagnose and troubleshoot internal and external technical issues.
• Ask customers targeted questions to quickly understand business requirements.
• Properly escalate implementation challenges to appropriate internal teams.
• Provide prompt and accurate updates on work estimate, expected timeline, and current status.
• Refer to the internal database or external resources to provide accurate tech solutions.
• Prepare accurate and timely reports and ensure all issues are properly logged.
• Prioritize and manage several requests at one time.
• Document technical knowledge in the form of notes and manuals.
• Maintain a patient and cheerful demeanor while building relationships with clients.
• Perform other duties as required / assigned.

Minimum Requirements :

• Bachelor’s degree in Computer Science, IT, Software Engineering or equivalent knowledge, skills and experience.
• 3 years proven experience as a Technical Business Analyst, Software Solutions Engineer or similar role.
• Strong experience with SQL Server.
• Knowledge of API languages including JSON and XML.
• Some experience with C# preferred.
• Experience with IoT and telematics a plus
• Prior experience working in a software development environment preferred.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Ability to plan implementation based on high level directions and self-manage day to day tasks.
• Ability to perform small scale project planning.
• Ability to follow projects through to completion, adhering to tight timelines
• Ability to learn new technologies quickly, step outside your own comfort zone and handle unfamiliar challenges enthusiastically
• Enjoys work (overcoming obstacles is fun!), loves to help people and can work well independently or in groups
• Excellent written and verbal communication skills.

Physical Requirements :

• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from worksite to another location such as customers office.

Repeating motions that may include the wrists, hands, and / or fingers.

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