IT & Equipment Coordinator

IT & Equipment Coordinator

The IT & Equipment Coordinator will be responsible for all equipment in our 3 offices. He / She must have reliable transpiration in order to travel between our offices and our clients' sites to set up new phones and guard tracking system and troubleshoot problems with phones and software programs.

Have enough IT knowledge to assist our IT Administrator with computer set-ups for admin staff, troubleshoot IT issues staff may be having and perform other functions that the IT Administrator needs assistance with.

The duties include but are not limited to :

• Assisting IT Administrator with server updates
• Creating local profiles on company PC’s / laptops for all employees
• Setting up parallels and winteam for new admin staff and dispatchers
• Monitoring the guard tour monitoring system and reporting irregularities to the corresponding account manager
• Integrating the guard tour software on various sites per clients instructions / request
• Monitor and keep record of all landlines, cellphones, and tablets distributed throughout the company
• Assist administrative staff with issues regarding their PC’s, laptops, phones, and sites that have the guard tour monitoring system.
• Meet with clients to discuss the uses and mechanics of the guard tour monitoring system.

Office Management :

• Schedule Maintenance with electric, HVAC, plumbing, or cleaners as issues arise at all three offices
• Minimal repairs such as AC filters, lights, or small plumbing issues.
• Monitoring weather and being available afterhours for power outages in the office so that servers could be reset.

Fleet / Firearm (assist) :

• Issue firearms through the proper channels when Fleet / Firearm Manager authorizes.
• Assist the Fleet / Firearms Manager with cleaning and inspecting weapons in safe
• Assist the Fleet / Firearms Manager with the return of weapons processed through our system
• Assist the Fleet / Firearms Manager with the movement of vehicles (on / off site, towing, and to / from repair shop)
• Other duties as assigned.

Top Guard Security is the leading security guard service provider for the Virginia Peninsula, the Southside, Tri-Cities, and Chester.

Top Guard offers unarmed and armed security officers and mobile patrol services to industrial and manufacturing facilities, commercial properties, local and federal governments, residential communities, health care and retail establishments.

Top Guard is Hampton Roads, Virginia's largest privately-owned security firm with 900+ employees and the largest woman-owned firm in the region.

Its clientele represent the finest businesses, financial institutions, shopping centers, world-class manufacturers, communities and universities.

Municipal, State and Federal contracts represent the backbone of Top Guard's regional dominance. Top Guard's size, experience and extraordinary level of service make it the region's choice for private security.

Top Guard's commitment to superior security services begins with a commitment to its employees. We understand the critical role that a security professional plays in the overall success of a facility and we are devoted to hiring high caliber employees who are intelligent, capable, and dedicated individuals.

Candidates are carefully selected by an experienced recruitment staff committed to finding those individuals who meet Top Guard’s rigid employment standards.

Through training, performance evaluations, and quality assurance measures, we ensure that security officers maintain standards consistent with Top Guard's stringent requirements.

Top Guard provides its full-time employees with the following benefits : Payroll Deducted Health, Plan Payroll Deducted Dental Insurance, Supplemental Insurance Plans, Direct Deposit, Paid Vacation, Holiday Compensation, and Credit Union Membership.

It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status.

Applications are active for 60 Days after which you must reapply.

Part time officers are also eligible for benefits as well. Please inquire within.