Worklife Customer Support Associate

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for a Worklife Customer Support Associate for their Employee Assistance Program.Key ResponsibilitiesSupport members by coordinating employee assistance and behavioral health benefitsHandle member inquiries and assess needs to provide appropriate resourcesMaintain accurate documentation and ensure compliance with policies and regulationsRequired Qualifications1 year of customer service and call center experience1 year of experience in a social, psychological, or human service field providing client supportBasic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.

High school diploma or equivalent required1 year of Behavioral Health experience preferred

23 hours ago
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