General Adjuster - OR

McLarens is a leading global claims services provider that helps clients achieve timely and equitable claims resolution.

McLarens family of brands is trusted by clients worldwide to deliver the best in claims management, loss adjusting and auditing services to pre-risk and damage surveying.

With direct operations in over 40 countries and over 2000 team members, McLarens is a global leader with a customer-centric culture and quality at the heart of McLarens.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors :

EXCELLENCE We aim for nothing less than the highest standards in everything we do.

TEAMWORK We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

POSITION : General Adjuster / Regional General Adjuster

The adjuster’s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative and loss establishment perspective.

The adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures up to $250,000.

We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player and self-starter.

Role Responsibilities :

• Receive / Review new losses
• Contact insurer / broker / claimant to arrange appointment for first meeting
• Visit insured / risk to investigate cause / circumstances / extent of loss / damage
• Review policy coverage. Raise questions where appropriate with insurers with recommendations of resolution
• Timely reporting to clients with content reflecting the requisite comprehension and clarity
• As appropriate, formulate technically precise correspondence specific to Reservation of Rights, Declination of coverage, Denial of liability
• Ability to maintain diary and respond to stake holder inquiries in a timely / professional fashion
• Effective claim management skills to liaise with insured / insurer, broker, retained experts, etc.
• Prepare scope of damage / loss measure / costs schedule
• Agreed to costs with insured / claimant
• Bring matters to a timely, equitable resolution in accordance with Coverage / and or Liability findings
• Other duties as instructed by Leadership including to out-of-territory travel and Catastrophe response as needed

Qualifications :

• 5 years of commercial / residential property claims experience
• 2+ years handling and managing complex large losses
• Established Broker / Carrier relationships
• Experienced with commercial / residential ISO policies to include Builder’s All Risk (BAR) policy and manuscript interpretations
• Proficient knowledge of Xactimate or other estimating platforms
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices
• Strong communication skills; both verbal and written
• Strong interpersonal skills
• Analytical ability
• Ability to plan and prioritize
• Appropriate state adjuster license
• Regional claims experience
• Experience handling $1-5 million losses preferred

Purpose

Key Accountabilities

Experience and Qualifications

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Competencies

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories.