Sr Branch IT Engineer (NYC/NJ)

Requisition Number : 98882

Location :

Covering multiple sites within NJ / NYC (home office : NYC)

Hours : M-F (8am 5pm)

Salary : $35 - $40+ / hr

Duration : Full Time Employee (FTE)

Now is the time to bring your research expertise to a Sr Branch IT Engineer for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand.

You’ll be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Sr Branch IT Engineer with Insight, you’ll get to showcase your talent and ability supporting a culture whose core value is Hunger, Heart and Harmony.

What to Expect

We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

As a W2 teammate, we offer great benefits that include health, 401K and In it Together Foundation. You will also have access to 11 thriving and diverse Teammate Resource Groups.

As a Sr Branch IT Engineer (Level 3) you’ll get to :

• Provide remote and onsite support of hardware and software tasks face to face with internal users, during business and after hours, in a fast paced work environment at client branches, cafés, or office locations located in NYC and NJ area.
• Post install assistance. Will be asked to validate issues when they arise.
• Needs to be mobile and with good use of hands.
• Will require to travel to multiple locations in NYC and NJ. Should have reliable transportation when needed. Travel expenses covered.
• Excellent customer service and quick decision-making skills to identify and resolve internal user’s technical issues
• Provide hardware support on laptops, desktops and printers
• Advanced networking support (i.e. cat-5 cabling, routers and switches)
• Be AmbITious : This opportunity is not just about what you do today but also about where you can go tomorrow. As a w2 contract teammate Sr Software Engineer your position is highly visible and could lead to extended contracts, consideration for a full-time opportunity within Insight, or with our client to elevate your career.

What you will need to succeed :

• At least 5 years of experience in tech support and administration
• At least 5 years of remote tech administration and end user support
• At least 5 years of experience with Windows, MacOS all versions legacy and current
• At least 5 years of experience with ticketing systems and reporting tools (ie. ServiceNow)

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue

20 on Fortune’s World's Best Workplaces™ list

• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

We’re not just a tech company; we’re a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.