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Desktop Support

Ledgent Technology
Hartford, CT, United States
Full-time

Level 2 Desktop Support 100% Onsite!

TECHNICAL SKILLS :

Comp TIA Network+ and A+ equivalent experience

  • Computer and networking knowledge
  • IT operations and desktop support
  • Handle helpdesk ticket system
  • Handle requests and tickets on vendor support
  • Chrome OS experience
  • Experience with Google Suite and docs
  • Knowledge of Microsoft Office Suite - Excel, Word, Outlook
  • Apple is a optional plus.

SOFT SKILLS :

  • Excellent communication and business acumen
  • Good organizational and people skill
  • Good phone skills

Preferred IT product Knowledge

  • antivirus software
  • Microsoft Active Directory

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

27 days ago
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