eBay Live, Sr. Business Manager

At eBay, we're more than a global ecommerce leader we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world.

We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day.

We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team :

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live.

eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling.

We are looking for an experiencedwho can join this exciting growing program and play a pivotal role in driving scale and success.

You will work closely with our sellers to help them succeed on this new platform, and be responsible for delivering on achievable (but aggressive!) GMV targets.

You will be responsible for advocating for your sellers, for understanding our platform and how it needs to change, and helping us build a program that scales.

In this role, you will build and lead a team of 3-4 category managers.

This role will be focused on building our trading cards and related categories portfolio on eBay Live.

Visit to sample past events and to see what’s coming up next!

What you will accomplish :

Deliver an ambitious eBay Live GMV target for your assigned categories

Act as the GM for your category on Live building out our seller & event supply and coordinating cross functional teams to deliver success for those sellers & events

Select and onboard new sellers to eBay live

Conduct BD activities - meet sellers, develop pitches, come up with creative ways to engage and contract with sellers

Define criteria for selecting sellers to onboard to eBay Live, using pattern recognition, analytics, and merchant gut’ to define who is most likely to succeed on the platform

Shepherd sellers through the onboarding process, helping us identify issues and create processes, tools, and workarounds to address them

Help Sellers find success on eBay live

Convince sellers to invest time and resources in eBay live, and help them make that investment worthwhile

Understand drivers of success on the eBay live platform and coach your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc.

Advocate for sellers with cross functional teams, come up with solutions to problems, seed new programs to help sellers be successful, lobby for them, and activate against them

Help us scale eBay live

Build a team of motivated, analytical, and goal-oriented category managers to deliver on our ambitious goals

Develop scalable processes, tools, and models that help us grow this business 10x in the next year!

What you will bring :

BA / BS degree or equivalent, with 6+ years of relevant ecommerce experience working directly with sellers and retailers in the collectibles space, ideally across multiple collectible verticals

Experience and interest in Live selling formats

People management experience, with strong interest and aptitude in coaching and developing people

Proven track record leading multiple priorities simultaneously with minimum guidance

Strong project management, organization, and partner engagement skills, including multitasking to lead and execute projects

Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members

Ability and willingness to travel to meet in person with accounts (up to 15% of month)

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

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