IN-IDOI-Administrative Assistant 3

Provides administrative support. Duties may include researching multiple databases, data entry, document analysis, filing, preparing outgoing mail, sorting incoming mail and other duties as required.

OVERVIEW

4 to 5 years of experience. Involved in a variety of administrative duties involving judgment in the application of relatively standardized administrative precedents, policies, and procedures.

DUTIES

Enter provider enrollment information with 100% accuracy and within 3 business days.

Communicate professionally with clients to request additional information and follow up on those requests until task is complete.

Make supervisor aware of any questions you have about data entry before you enter the data and respond to customer.

Perform filing, document storage preparation and other administrative duties. Assist Dedicated Funds staff with special projects.

Analyze medical malpractice filings to verify information is complete and accurate; and enter information in database with 100% accuracy and within 10 business days of receipt.

Review incoming documents to identify information to be redacted. Determine whether they should be scanned, filed or routed to other staff.

JOB REQUIREMENTS

Strong customer service skills

Basic knowledge of computer procedures, familiarity with Microsoft Office products

Ability to draft email correspondence using correct grammar, spelling, and punctuation

Ability to attend to detail and maintain accuracy and confidentiality

Strong organizational skills

Ability to consistently work Monday-Friday, 37.5-hour week

DIFFICULTY OF WORK

Incumbent uses judgment to recommend appropriate methods and procedures to handle a wide range of situations encountered.

Individual cases may involve multiple variables to be considered which could significantly affect possible outcomes for the program involved.

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Prior exp. as administrative assistant.

Required

Years

Prior customer service experience

Required

Years

Basic knowledge of computer procedures, familiarity with Microsoft Office products

Required

Ability to draft email correspondence using correct grammar, spelling, and punctuation

Required

Strong attention to detail with ability to maintain data entry accuracy and confidentiality.

Required

Strong organizational skills

Required

Questions

Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence.

The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question2

Please list candidate's email address.

Question3

Please list the city and state where candidate currently resides.

Question4

Candidate must be paid BETWEEN BR and BR if selected for engagement. The provider markup for this position is 28%. Do you accept this requirement?

Question5

Ability to consistently work on-site Monday-Friday, flexible hours between 7am and 5pm, 1 / 2 or 1 hour lunch, 37.5-hour week .

Do you accept this requirement?

Question6

Duration of position is through the end of fiscal year 2025. Do you accept this requirement?