Senior Business Operations Analyst – Quality Assurance

Company Federal Reserve Bank of Chicago Supervision and Regulation (S&R) plays a critical role in The Federal Reserve Bank of Chicago's core mission, supervising regulating state-chartered banks that are members of the Federal Reserve System, bank holding companies, financial holding companies and savings and loan holding companies.

Our duty is to foster the stability, integrity and efficiency of the nation's monetary, financial and payment systems to promote optimal economic performance.

The individual will act as a knowledge resource and business partner for designated area of expertise and will provide complex analysis on quality management topics.

Assures compliance with the Quality Management Framework across the Department, which includes Quality Planning, Assurance, Control, and Improvement components.

Will assist in the assessment of Department and business line risks, key controls, and procedures. Will lead / assist in moderate to complex reviews to assess the quality of supervisory work products and their compliance with Board Guidance in support of the Quality Assurance Annual Plan.

May also lead / assist in System-wide initiatives such as horizontal reviews, common work program design or other QA Community of Practice projects.

Familiarity with banking supervision and / or internal audit a plus. The level of work is generally considered advanced and staff must be able to work under minimal supervision.

This position has no direct reports. Your Responsibilities :

• Maintains a working knowledge of emerging issues, trends, and ongoing developments in the regulatory and financial services industry;
• maintains a solid understanding of the major businesses and functions of the Federal Reserve, both within the District and across the System;
• Supports and consults with assigned business area management on issues related to operational risk management such as process flows, controls, and risk / performance metrics;
• Derives sound analysis of complex topics, conducts thorough and accurate work, supports findings and conclusions, makes recommendations and decisions, and follows-up, as appropriate;
• Leads complex projects or reviews : independently develops detailed plans, timelines and milestones;
• Draws on professional expertise to develop, collect and maintain key materials such as regular or ad hoc reports and tracking spreadsheets;
• Participates in control activities that establish, maintain and validate standards for the functional area;
• Draws on professional experiences and expertise to determine best practices and makes recommendations to improve current business practices;
• participates in efforts to make changes in business practices;
• Prepares and clearly presents conclusions and recommendations concerning complex matters to internal and external stakeholders both orally and in written form;
• Builds and maintains strategic work relationships and networks with both internal and external stakeholders, such as other Reserve Banks, the Board of Governors, and Internal Audit;
• Serves as a mentor and / or coach; provides guidance, training and constructive feedback to all levels of staff;
• Performs other duties as assigned. Your Background :
• Bachelor’s degree in Business or equivalent experience
• Five plus years of direct work-related experience
• Possesses the ability to understand risk focused supervision and processes
• Demonstrates advanced analytical and problem-solving skills
• Demonstrates independent and critical thinking and decision-making abilities as well as have strong written and oral communication abilities
• Ability to provide guidance and constructive feedback to less experienced staff and peers
• Possesses strong teamwork skills and the ability to build and work collaboratively within and across work teams
• Demonstrates the ability to effectively lead a team without authority and to resolve moderately complex to complex issues
• Demonstrates the ability to manage time and projects effectively by adjusting quickly to new and different priorities
• Possesses a strong proficiency in Microsoft Office products
• Possesses general business acumen What we Offer :
• A mission based and service minded organization of intelligent, hard-working and compassionate individuals.
• Comprehensive benefits package, including medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off and transit benefit.
• A continuous learning environment with opportunities to gain new skills and grow your career.
• Onsite gym and subsidized cafeteria Location : This position is a Hybrid role across the 7th District (Chicago, IL Des Moines, IA & Detroit, MI) Other Requirements :
• Ability and willingness to travel up to 15%
• This position requires access to confidential supervisory information and / or FOMC information, which is limited to "Protected Individuals" as defined in the U.

S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S.

permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe.

Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position and sponsorship for a work visa, and subsequently for permanent residence, if they sign a declaration of intent to become a U.

S. citizen and meet other eligibility requirements. In addition, all candidates must undergo applicable background checks and comply with all applicable information handling rules, and all non-U.

S. citizens must sign a declaration of intent to become a U.S. Citizen and pursue a path to citizenship.

As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses / domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies.

If you or your spouse / domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed.

The screening covers areas such as education / employment verification, criminal history, credit history, and reaches out to your references and people that know you well.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Bank Examination Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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