Senior Director of Professional Services

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Senior Director, Professional Services and Customer Success.Key ResponsibilitiesProvide strategic leadership for professional services and customer support initiativesSteward and build a high-performing team across Solutions Engineering, Customer Education, and Customer Technical SupportDrive results by owning revenue commitments and resolving customer issues while enhancing support operationsRequired Qualifications10+ years of experience in services and support leadership, preferably in the K-12 and Higher Education sectors5+ years of experience in developing and launching Professional Services offeringsExperience in sales, marketing, and sales operationsStrong analytical skills with expertise in sales process optimization and forecastingPrior P&L or cost center responsibility is advantageous

3 days ago
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