Position : Application Support Analyst Location : Boston, MA (Hybrid) Duration : 6+ Months Job Description : The Application Support Analyst will be a member of the Transit Applications Team.
The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications.
These include but are not limited to applications that track vehicle maintenance, known as Maintenance Control and Reporting System (MCRS2);
facilities and Maintenance of Way, known as Trapeze EAM; and the application that supports warehouse and stockroom activities, called Inventory Data Collection System (IDCS).
- Duties and Responsibilities Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective Work with users to resolve tiers 2 and 3 application or technical problems Work with users to define business requirements;
- define and implement processes for these requirements Perform systems testing on enhancements, upgrades, or modification projects Prepare detailed report specifications for reports requested by users Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools Train users on application functions, features and operations Write or provide succinct production documentation as required Troubleshoot and identify root cause analysis for systems issues Minimum Experience and Required Skills A Bachelor's degree in Computer Science or related field;
- Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
- Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server) Three (3) years hands-on experience writing SQL queries with multiple tables;
Effective organizational and analytical skills Hands-on experience with relational data bases Hands-on experience with complex SQL queries Ability to learn complex applications from both the user perspective and the administrative / "back end" perspective
Remote - Application Support Analyst
Position: Application Support Analyst Location: Boston, MA (Hybrid) Duration: 6+ Months Job Description: The Application Support Analyst will be a member of the Transit Applications Team. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, mi...
Application Support Analyst
JOB TITLE: Application Support Analyst</b><br /> <b>JOB LOCATION: Boston, MA</b></p> <p style="text-align:start; text-indent:0px; -webkit-text-stroke-width:0px"><b>On-Site 1 day/week</b></p> <p style="text-align:start; text-inde...
Jira Application Support Administrator (100% Remote/Tempo Timesheets)
Optomi, in partnership with a large global enterprise company, is seeking a Jira Application Support Analyst to join their team. Jira Application Administrator (100% Remote/Tempo Timesheets). Support large enterprise customer with a demanding SLA that spans across multiple time zones, countries etc....
Application Support Analyst
Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)Three (3) years hands-on experience writing SQL queries with multiple tablesEffective organizational and analytical skillsHands-on experience with relational data basesHands-on experience with complex SQ...
Analyst I IT Application Support
Provide first level application support by working closely with end-users to troubleshoot, reproduce and resolve reported issues. Assist in daily, monthly, and quarterly support and operations of applications and interfaces including Jesta, WMS, SAP, and Tidal. Provide daily production support and h...
Manager Application Development & Support - Remote
RyderManager Application Development & Support - Remote. The IT Application Development Manager is responsible for the leadership and management of technical resources who provide application support and development to the Marketing business lines. The Manager oversees the Scrum teams responsible fo...
EPIC Willow Application Analyst (100% REMOTE/NO C2C)
Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications. The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, pro...
Senior IT Client Support Specialist
With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile, and diverse community. The Senior IT Client Support Specialist is responsible for providing effective Tier ...
IT Applications Support Engineer - 2nd Shift 2 pm - 10 pm
IT Applications Support Engineer (2nd Shift 2 pm - 10 pm). Shift IT Applications Support Engineer. Partner with Support Engineers for creation of reports and files for disbursement to payers and providers. Builds strong, trusting team relationships within the Operations Department and across the org...
Business/ Data Analyst
JOB TITLE: Business/ Data Analyst. Solicit information from business and IT SMEs about application functions, data and process flows. Document application functions, data and process flows using prescribed template, or appropriate fit-for-purpose format. ...