Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator Needed

Can you multi-task and continue to have a smile on your face? Do you have a need to keep things in order, maybe your friends and family joke that you would have planned your own 1st birthday if you could?

Our practice needs a compassionate, reliable team player to help us give our patients a 5-star experience and keep us on time! You will have the incredible honor of setting the stage while we care for the members of our community.

NO Experience Needed :

Prior medical office or eyecare experience are a plus but not required. We will be happy to train the right person with a great attitude, a helpful heart, and a love of learning!

Some of your duties will include :

• Make our patients feel welcome, at ease and well cared for.
• Handle incoming and outgoing calls, speaking in a professional tone with the client on the phone to handle their concern / issue / reason for calling, appointment requests (scheduling, canceling and rescheduling appts)
• Display an empathetic manner with the goal to understand and address patient needs and concerns.
• Assist preparing patient charts, update records, and opening and closing the office.
• Manage the schedule. Our time is our most precious resource. You will maintain schedule blocks so that we can provide the highest quality service to the greatest number.

Recognize and triage priorities.

• Consistent cross-training for optimal career growth (offered and expected)
• Organize and document procedures for accurate patient records
• Maintain and order contact lens supplies
• Assist in planning special events.

Why this job is more than a job

We are here to change people’s lives. We help people enjoy a better quality of life because life is so much better when you can truly experience it.

If you want to build a career where you can help the people in your community have better lives while offering you stability this is the job for you!

If these sound like you, please apply!

• You can get along great with anybody, you’re full of energy and people feel charged up just being around you.
• You’re famous for doing what you say you’re going to do no excuses!
• Your reputation for honesty and integrity is legendary.
• Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required
• Demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions.
• Consistently interact with others in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.
• You can effectively and compassionately communicate both in writing and verbally in a professional and positive manner.
• You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner.
• You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
• You see yourself as an integral part of your team’s success (because we will).
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

About Us

Infinity Eye Care in Indianapolis, IN offers optometric and ophthalmological services, comprehensive vision exams, experienced and compassionate eye care, and knowledgeable guidance on the selection of eyeglass frames and lenses from top brands.

We have a great team who support and uplift each other and we're looking to expand our team with this continued energy.

We Offer (upon eligibility) :

• In-House Vision Benefits
• 401K with company match
• Paid vacation and holidays
• Competitive pay with experience appreciation

We value your time, so we’ll be back in touch with you very quickly.

Powered by JazzHR

hR5zUUmRss