A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams.
Key ResponsibilitiesProvide technical support to customers, addressing complex issues related to software productsCreate and maintain a comprehensive knowledge base with documentation on solutions and best practicesContinuously evaluate and enhance support processes to drive operational efficiency and customer satisfactionRequired Qualifications3+ years of experience troubleshooting and resolving tier 1 and tier 2 customer issuesExperience with support tooling such as Zendesk, Intercom, or Salesforce Service CloudITIL 4 Foundation Certification or equivalent preferredSQL DB query knowledgeExposure to healthcare organizations and clinicians
Client Operations Support Analyst
A company is looking for a Client Operations Support Analyst I (part-time). ...
Senior Program Analyst (Business-Operations Support)
Senior Program Analyst (Business-Operations Support). CACI is seeking a Senior Program Analyst to support the PMS 377 customer. Assist CORs where applicable to coordinate staffing plans, pricing for required levels of support, and analysis of contract performance against required levels of support. ...
Support Operations Analyst
A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams. ...
Operations Research Analyst Level III - Decision Support
The Headquarters of the United States Air Force Deputy Chief of Staff for Strategy, Integration and Requirements is responsible for analytic decision support to senior Air Force leaders; strategy development; operational concept development; operational challenge studies; operational/regional politi...
Operations Research Analyst Level II - Decision Support
The Headquarters of the United States Air Force Deputy Chief of Staff for Strategy, Integration and Requirements is responsible for analytic decision support to senior Air Force leaders; strategy development; operational concept development; operational challenge studies; operational/regional politi...
Contract Operations Specialist - Junior - Security Clearance Required
The Business Operations Specialist Junior will assist FPS with all aspect of managing the revenue associated with security fees. Two (2) years as a contract specialist. ...
Support Center Analyst - IT Desk (DOI - CSC)
Grow with us! As a growing business, every NuAxis Innovations employee impacts the success, and direction of this company. ...
Creative Technical Support Specialist
A company is looking for a Creative Technical Support Specialist to support omni-channel advertising campaigns through technical expertise in digital advertising technologies. ...
Data Analyst
Able to conduct exploratory data analysis w/various types of data to include textual data. Conduct analysis and calculations to determine how data samples and reporting can best support the mission of the Industrial Assessments Branch and across the Agency. Understanding concept of data sampling. Da...
Accounting Operations Manager
As an Accounting Operations Manager, you will be tasked with ensuring the accuracy and efficiency of our financial operations. We are in search of an Accounting Operations Manager to join our team based in Washington, District of Columbia. Oversee and manage daily accounting operations including Acc...