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National Logistics Support Coordinator

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a National Logistics Support Team Coordinator to manage customer service and coordination of care for patients.

Key ResponsibilitiesTriage and escalate calls, addressing customer service questions and troubleshooting equipment issuesCoordinate with field operations to ensure positive customer service experiencesIdentify trends in complaints and collaborate cross-functionally to implement preventative measuresRequired Qualifications, Training, and EducationHigh school diploma or equivalent requiredAt least two years of related experience in customer service preferredCustomer care and call center-oriented mindset requiredIntermediate skills in Excel, PowerPoint, MS Teams, Word, and OutlookIntermediate level mathematical proficiency

5 days ago
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