Job Description
Job Description
Technology Staffing Solution (TSS) is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Orlando office and is responsible for providing on-site client installation, repairs, and maintenance of our clients equipment.
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
Support the client Oversee all print engine hardware and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner.
Perform tests to ensure systems are error-free. Ability to use tools like rachets, sockets, (SAE & Metric), screw drivers, pliers, impact drills, digital multimeter (DMM), digital & analog levels, cable ties, etc.
Maintain relationships with customers and follow company guidelines.
Equipment and service Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls at the end of each job.
Make suggestions for equipment upgrades while maintaining the current inventory of all tools. We train.
Requirements :
- High school diploma or GED required; College degree or certification preferred
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Ability to lift to 55 pounds or more
- Problem-solving skills and mechanical aptitude
- Computer skills including Microsoft office
- Knowledgeable about general safety requirements
- Valid drivers license
- Ability to travel weekly
- Flexible work schedule
About TSS :
TSS is a staffing organization dedicated to superior customer satisfaction. Our employees enjoy a work culture that promotes learning, a respect for others and an environment where employees feel their work is meaningful and appreciated.
TSS benefits include Free Hotels, Free Car Rentals, Free Airfare, Year End Bonuses, Per Diem Pay for meals and professional development.
Employees can also take advantage of casual dress code and better family work life balance.
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