Client Outreach Specialist

Job Description

Job Description

Company Overview :

Join our dynamic and innovative team! We are Expo Marketing Inc, a leading marketing company committed to delivering exceptional solutions to our clients.

With a focus on excellence and a passion for client success, we are seeking a motivated and talented individual to join us as a Client Outreach Specialist.

Position Overview :

As a Client Outreach Specialist, you will be the driving force behind expanding our client base and ensuring the satisfaction of our existing clients.

This role involves a combination of relationship-building, effective communication, and a keen understanding of client needs.

You will play a crucial role in promoting our services, fostering positive client relationships, and contributing to the growth of our business.

Key Responsibilities :

• Client Acquisition : Proactively identify and reach out to our Clients potential clientele to introduce their products and services, and establish new business relationships.
• Relationship Building : Cultivate and maintain strong relationships with existing clients through regular communication and follow-ups to ensure their needs are met.
• Client Education : Educate clients on our products and services, providing them with the information they need to make informed decisions
• Collaboration : Work closely with cross-functional teams, including Sales, Marketing, and Customer Success, to ensure a seamless and positive client experience
• Feedback Collection : Gather client feedback and insights to identify areas for improvement and contribute to the enhancement of our products and services.
• Market Research : Stay informed about industry trends, competitor activities, and market demands to identify opportunities for business growth.

Qualifications :

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in client outreach, sales, or customer relations.
• Strong communication and interpersonal skills.
• Self-motivated with a results-oriented mindset.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with industry / niche is a plus.

How to Apply :

If you are passionate about building relationships, driving business growth, and contributing to the success of a dynamic company, we invite you to apply.

Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the Client Outreach Specialist position.

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