Broker Center Agent

VirtualVocations
Littleton, Colorado, United States
Full-time

A company is looking for a Broker Center Agent to handle inquiries from Members, Brokers, and Employers.Key ResponsibilitiesProvide high-quality assistance to Members, Small Groups, Brokers, and Providers through various communication channelsResolve inquiries related to eligibility, benefits, claims, and service projectsMake recommendations for process improvements and maintain open communication with internal and external customersRequired QualificationsExperience in customer service or a related fieldAbility to work a flexible schedule, including nights and weekendsExperience in multi-tasking and time managementFamiliarity with health insurance or commercial business is preferredHigh school diploma or equivalent;

further education may be preferred

2 days ago
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