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Senior VP - Client Services

VirtualVocations
Carrollton, Texas, United States
Full-time

A company is looking for a Senior Vice President - Client Services.Key Responsibilities : Lead client relations, operational effectiveness, revenue generation, and client retentionEstablish and maintain client account plans, support client relationships, and identify process improvementsConduct client performance and profitability analysis, and develop optimization plansRequired Qualifications : Master's or Bachelor's Degree in Management, Business, or Marketing12-15 years of experience in Client Services / Account Management in the BPO / Contact Center / Customer Experience industryBusiness-centric with integrity, achievement-oriented, and ability to work under high pressure

21 days ago
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