Business Unit Change Manager II/III

OverviewTo serve as change management expert and provide mentoring and direction to departmental stakeholders, project managers and other key business partners.

Develop and implement strategic departmental change management plans. Promote departmental objectives, facilitate discussions, and serve as a dedicated change manager for successful implementation of high impact, large scale business unit projects and initiatives.

• ResponsibilitiesDevelop, implement, and evaluate departmental project change management plansServe as facilitator and active, visible change management coach to project and initiative sponsors, senior executives, management and stakeholdersDevelop and lead actionable and targeted project change management plans including communications, sponsor roadmap, coaching, training and resistance management plansPartner with departmental communications teams to develop and execute communication plansManage and direct departmental change management components of projects through the planning, analysis, design, implementation and transition phasesLead business needs / impact assessments and alignment with organizational objectives Assist in LeadingCreate and manage measurement systems using targets and key performance indicators to track adoption, utilization and proficiency of departmental changesIdentify performance gaps and resistance to change management efforts;
• develop, recommend and implement corrective actionsPrepare reports and presentations for executive leadership, managers, and stakeholdersCompile, research and analyze trends in support of change management projects and initiatives;

provide results and recommendations based on analysisPerform other related duties as assignedQualificationsSignificant experience in implementing medium to large-scale change management efforts including impact assessments, stakeholder identification and alignment, communications planning and training needs assessmentSignificant experience in managing projects from creation through execution and evaluationSignificant experience in exercising initiative, producing desired results and achieving objectivesSignificant experience in working with all levels of staff, management, stakeholders and vendorsExtensive experience in presenting findings and conclusions clearly and concisely to stakeholders and managementSignificant experience in managing multiple priorities independently and / or in a team environmentExperience in leading, guiding and mentoring othersAdvanced skill in the use of PCs and related software packagesAdvanced knowledge of Navy Federal’s functions, philosophy, operations and organizational objectivesPROSCI Change Management CertificationKnowledge of NFCU's functions, philosophy, operations and organizational objectivesEffective skill communicating complex technical concepts to non-technical audiencesExpert verbal and written communication skillsAdvanced research, analytical and problem-solving skillsAdvanced skill in translating information into actionable insightsBachelor’s Degree in Business Administration, or related field, or the equivalent combination of education, training or experienceMaster’s degree in Business Administration or related fieldHours : Monday - Friday, 8 : 30AM - 5 : 00PMLocations : 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602About UsYou have goals, dreams, hobbies, and things you're passionate about what's important to you is important to us.

We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them friends, family, and passions.

And we're looking for team members who are passionate about our mission making a difference in military members' and their families' lives.

Together, we can make it happen. Don't take our word for it :

• Military Times 2022 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity : Navy Federal values, celebrates, and enacts diversity in the workplace.

Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.

EOE / AA / M / F / Veteran / Disability EOE / AA / M / F / Veteran / DisabilityDisclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need.

An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER : 18752-OTHLOC-300000025804595