Geek Squad Agent (Retail Store)

16-Sep-2024

Geek Squad Agent (Retail Store)

Part time

Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions.

We’ll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores.

Working together, we’ll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you’ll do

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help set up and repair technology devices for customers
• Monitor service queues and provide accurate status updates to customers
• Clearly communicate and partner with fellow agents

Basic Qualifications

• Experience using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, nights and weekends

Why you’ll love it here

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include :

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Req #

962329BR

Brand

Geek Squad

Job Category

Services Group

Job Level

Individual Contributor

Minimum Pay ($)

15.00

Worker Type

Occasional-Seasonal (Seasonal)

Maximum Pay ($)

21.45

Store Number or Department

000477 Lynnwood WA Store

Address Line 1

19225 Alderwood Mall Pkwy Ste 130

City

Lynnwood

State

Washington

Search Categories

Geek Squad, Retail

98036-4870

Benefits

Benefits include Employee Assistance Program, employee discount, 401(k) plan, 40 hours paid time off, stock purchase plan and more. See

Geek Squad Agent (Retail Store) Best Buy