Storm Claim Paralegal

Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana!

Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members.

Join us in standing up for our clients, with our community, by our work, and beside each other!

The Opportunity

Expanding Personal Injury Law Firm has an immediate opening for a Pre-Litigation Storm Claim Paralegal in in our Lafayette, La office location.

We are seeking a dedicated Pre-Litigation Storm Claim Paralegal to be accountable to provide the best possible customer service to our clients and act as their advocate when working with third parties on their behalf.

This is an ideal position for a genuine and hospitable individual with the skills to effectively communicate with individuals of all cultures and backgrounds.

This role requires strong interpersonal skills where professionalism, confidentiality, and integrity are showcased. A successful candidate for the role will be detail-oriented as maintaining accurate case files is a primary day-to-day function.

Success in this role will also require strong oral communication, phone etiquette, and guest relations skills as they are accountable for providing hospitable and excellent customer service.

As a Pre-Litigation Storm Claim Paralegal, you must be able to ensure accurate and efficient processing of firm matters from inception to suit.

We are looking for someone who is cheerful, enthusiastic, and solution-driven to ensure our clients receive pleasantly memorable service.

What Winning Looks Like :

• Accountable to provide the best possible customer service to our clients and act as their advocate when working with third parties on their behalf.
• Contact clients, insurance companies, and adjusters as necessary.
• Meet with clients to obtain discovery responses and conduct deposition preparation
• Contact third parties such as experts, adjusters, and insurance companies on behalf of the client, and to follow up as needed
• Maintain confidential information, including property damage information, insurance details, and contact information
• Initiate continuous follow-up with clients regarding receipts for policy coverages, repairs, estimates and invoices, and other relevant documentation such as before and after photos of properties
• Initiate insurance claims when necessary
• Accountable to ensure that all matters assigned are handled as quickly, accurately, and thoughtfully as possible from sign up through disbursal
• Follow the Litify Matter Plan for each matter assigned and complete each task timely, accurately, and completely
• Ensure all data is properly and accurately entered into Litify
• Organize, save, and file all matter-related documents
• Draft, save, mail, fax, and / or email correspondence and supporting documents
• Assist in the preparation, filing, and service of pleadings or demands
• Assist with discovery, including but not limited to, the preparation and completion of written discovery and scheduling of depositions and court filings
• Keep track of case expenses, including copy and postage charges, entering into Litify for each client
• Accountable to provide handling attorney support as requested and as outlined in CMS Tasks.
• Timely response and completion of tasks assigned by handling attorney
• Accurately gather and document activities in the firm’s database

Skills Needed to Win :

• Communicate : Excellent communication skills, both verbal and written. Must be able to draft professional letters that are free of grammar and spelling mistakes.
• Be Empathetic : able to deal empathetically with clients who have experienced substantial damages to their property, while still maintaining professionalism.

Must be able to work as a team.

• Present Solutions : able to problem solve, follow instructions, be creative, use discretion, ask questions when necessary and be detail oriented.
• Be Honorable : Ability to act with integrity, professionalism, and confidentiality and display good judgement

Preferred Education & Experience :

• Previous legal assistant or paralegal experience preferred.
• College degree preferred.
• Customer service experience preferred. Property insurance claims experience preferred.
• Competent Computer literacy : able to learn new programs quickly and accurately. Strong keyboarding experience.
• Spanish-speaking is a plus.

Physical Requirements :

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

The Perks of Being Part of Our Laborde Earles Community :

• Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!
• Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek.

We prefer you work to live, not live to work.

• We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures / hospitalizations to loss of a loved one.
• Collaboration and team member rapport is cheered and emboldened.
• We offer many competitive benefits upon eligibility waiting periods :
• Company-paid Short-term disability & Life / AD&D
• Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods
• 401(k) and profit sharing options upon eligibility waiting periods
• PTO, paid holidays (10), and paid maternity leave
• Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care
• Employee Assistance Program (EAP)

Who We Are

We are a team and community-oriented personal injury law firm dedicated to winning for our clients who have had their lives turned upside down from injuries through no fault of their own.

With multiple offices across Louisiana, we focus on ensuring people get maximum monetary compensation for various types of personal injuries or loss of a loved one from incidents like car wrecks, truck accidents, offshore, and workplace injuries.

Our founders joined forces to build the premier law firm in Louisiana. With over 250 years of combined experience, our attorneys have earned a powerful reputation and have been nationally recognized as top trial lawyers.

As a dedicated and high-performing team, we pride ourselves in our core values : All In, Work Hard, Play Hard, Honorable, Cutting Edge, Community, and Winners, Not Whiners.

With all the proper tools in place, our mission is to stand up for our clients, stand with our community, stand by our work, and stand beside each other.

You may begin your journey with Laborde Earles for many different reasons, but you stay for the team.