Responsibilities
Peraton is seeking a Customer Technical Specialists to join our team of qualified, diverse individuals. The ideal candidate will support our DHS customer at airports across the U.
S. You'll be responsible for delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.
If you are a skilled Customer Technical Specialists looking to contribute to critical missions and work with a passionate team, we encourage you to apply.
Be part of a team that is dedicated to making a difference in national security and public safety.
The position requires 100% on-site work in Las Vegas, NV.
Day to Day Work Responsibilities :
- Provide IT related operational and project support for the TSA workforce.
- Coordinate and attend construction / vendor meetings requirements for IT related projects.
- Create and develop project related documentation, develop process flows to perform preventive maintenance, and perform audit activities related project deployments.
- Ensure current and accurate IT infrastructure inventory information.
- Maintain physical and logical network and cabinet diagrams.
- Responsible for the execution of requirements gathering to estimate tasks and timelines. Tasks include : Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility.
- Performing site surveys, conducting needs analysis, reviewing blueprints / as-builts, and assessing appropriate codes and standards.
- Develop and maintain SOPs to deliver preventive maintenance and audits for racks / cabinets.
- Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities.
- Escort and consult with third-party personnel to facilitate restoration of IT / communications equipment or services.
- Troubleshoot a variety of technologies to include : Cisco switches, fiber backbone, Network interconnectivity, desktops / laptops, tablets, local / network printers / scanners, peripherals, software, network devices, communication devices, Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP).
- Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals.
Qualifications
Basic Qualifications :
- Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma / equivalent and 4 years experience.
- U.S. Citizenship, must have the ability to obtain a DHS Entrance on Duty (EOD) clearance.
- Experience with desk-side IT support and Ability to communicate in a professional manner with senior executive government staff.
- Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
- 4+ hours per day on your feet walking many times long distances through airport and offices to support customer equipment.
- Ability to kneel, bend , reach to get under desks to connect / repair cabling and ability to connect patch cables from patch panel to network switch.
- Ability to lift up to 40-50 pounds installing IT equipment.
- Ability to push / pull carts transporting equipment.
Preferred Qualifications :
- Relevant DHS focused experience
- A+ Certification
- Network+ Certification
- Cisco & Microsoft Certifications
- Ability to install Cisco switches and complex fiber backbone interconnectivity.
- Knowledge and experience connecting / patching / repairing Cat6 & fiber infrastructure.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy.
As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Peraton operates at the critical nexus between traditional and nontraditional threats across all domains : land, sea, space, air, and cyberspace.
The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces.
Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.
com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$39,000 - $62,000. This represents the typical salary range for this position based on experience and other factors.
Customer Technical Specialist - Security Clearance Required
Customer Technical Specialists. If you are a skilled Customer Technical Specialists looking to contribute to critical missions and work with a passionate team, we encourage you to apply. The ideal candidate will support our DHS customer at airports across the U. Be part of a team that is dedicated t...
RPA Munitions Technician I/Deployment Pool (K) - Security Clearance Required
Technician will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. Note: US Citizenship is required to obtain a Secret Clearance. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance,...
Aircraft Mechanic III - Structures - Security Clearance Required
Must be able to obtain/maintain the security clearance level as mandated by the government customer. Applies technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation. Applies professio...
First Officer, Co-Pilot - Security Clearance Required
Must have, or be able to acquire, a US DOD TS/SCI security clearance. US citizenship is required to obtain clearance. Active US DoD TS security clearance under “continuous evaluation” or with at least one (1) year until another investigation is due. Lifting, extending and setting up to 30 pounds in ...
Nevada Programs Council Execution Deputy - Active Security Clearance Required - Security Clearance Required
This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another U. This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another U. Are you interested in joining some of th...
RPA Munitions Technician I/Deployment Pool - Security Clearance Required
Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment. Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. Note: US citizenship is required to obtain a Secr...
Staff Flight Simulation Trainer - Security Clearance Required
Requisition ID: R10170769 * *Category:* Flight Operations * *Location:* Nellis AFB, Nevada, United States of America * *Clearance Type:* Top Secret * *Telecommute:* No- Teleworking not available for this position * *Shift:* 1st Shift (United States of America) * *Travel Required:* Yes, 10% of the Ti...
Aircraft Mechanic III - Egress - Security Clearance Required
Must be able to obtain/maintain the security clearance level as mandated by the government customer. Applies technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation. Applies professio...
Sales & Customer Service Technical Specialist
Working under minimal supervision, the Sales & Customer Service Technical Specialist is responsible for the development and implementation of short and long-term initiatives and projects, gathering data, doing research, developing and using reports and their observations to improve business procedur...
Nevada Capability Implementation Engineer - Active Security Clearance Required
This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another government agency at the time of hire. This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another governm...