Job description
This role is a 6-month contract to hire, with an hourly range of $17-22 / hr
Job Description
Regional Support Representative.
Role Overview
Commute to various account sites in the Greater King of Prussia area to provide coverage
for accounts based on their needs.
Responsibilities
- Mailroom services including shipping and receiving, office services including filing and reception, and device support including basic maintenance and toner replacement based on account coverage needs.
- Ensure timely delivery of incoming packages and record deliveries.
- Provide convenience care for various printing equipment at an assigned account including toner replacement, clearing jams, loading and delivering paper, assisting end-users, and placing service calls for malfunctioning copiers.
- Monitor printing supplies and place orders to restock inventory. Occasionally report usage of printing equipment at client accounts.
- Communicate with management about account changes and scheduling.
Qualifications
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which includes COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus one year of related experience.
- Ability to commute to various sites in the greater area (Valid driver's license and acceptable driving record necessary.)
- Flexible to change schedule / locations as needed. Ability to work OT as needed.
- Great customer service and communication skills.
- Strong interpersonal skills and the ability to adapt to diverse work environments.
- Basic computer skills / technical knowledge.
- Ability to multitask and prioritize to meet deadlines
- Must be willing to learn new skills and interact with new teams regularly.
- Ability to work with minimal supervision.
- Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
4 days ago