LOGISTICS/COORDINATOR
Perform administrative duties in support of activities related to the shipping and on-time delivery of product. Communicate and coordinate with transportation companies and other departments and handle routine questions and problems throughout the shipping / delivery cycle.
Confirm the accuracy of invoices, bills and charges relative to shipments. Maintain records and generates reports for accounting and other areas.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Tender freight orders to preferred company carriers, ensure on-time delivery of product, and effectively manage costs and revenue for Kroger managed freight
- Assist Transportation Supervisor in procuring freight, identifying transportation requirements, handling freight bid negotiations and making carrier selection
- Monitor inbound TMS systems to ensure carrier acceptance and rating of shipments
- Audit freight payment process for accuracy and timeliness through current freight payment systems
- Prepare financial performance reports weekly, at period end and quarter close related to Kroger managed freight
- Communicate regularly with various customers such as procurement, manufacturing, suppliers, shipping & receiving, carriers and the Kroger Distribution Centers
- Collaborate with Distribution Center Transportation teams to promote the movement of inbound freight on the company s available fleet resources
- Plan and schedule fleet pickups at vendor locations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- High School Diploma or GED
- Proficient in Microsoft Office
- Ability to work off scheduled hours inclusive of weekends, nights, and holidays
- Ability to learn and operate Kroger programs and systems
- Strong follow-up and accountability skills
- Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
- Ability to work in a fast-paced environment
- Strong time management skills
- Flexibility to handle ever changing scope of assignments and projects
- Ability to prioritize / multi-task while providing accurate / on-time results
- Excellent oral / written communication skills
Desired
- Bachelor's Degree
- Any experience in a Customer Service problem resolution role
- Any experience in distribution shipping / receiving, general freight hauling, direct store delivery or backhaul transportation operations
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