Medical Office Receptionist

Job Description

Job Description

Medical Office Receptionist Doctors Of Internal Medicine

Busy Internal Medicine office with 3 office locations is seeking an experienced and reliable Medical Receptionist.

Fast-paced, high call volume clinic is looking for top skilled Medical Office Receptionist

Work location : 5941 Dallas Parkway Plano, TX 75093

Work hours : Full-time, 40 hours weekly, Monday thru Friday, 8 : 00am 5 : 00pm

Doctors of Internal Medicine Clinic Highlights :

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!
• Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork
• We pride ourselves in being compassionate and empathic to our patients and team

Heres What You Need

• High School Diploma or equivalent (required)
• 2-3 years Medical Office experience in a Clinical Setting (strongly preferred)
• Bilingual in English and Spanish (strongly preferred)
• Multi-line Phone, Multi-Physician, Multi Clinic experience (preferred)
• Knowledge of Commercial, Medicare, and Medicaid Insurance plans (preferred)
• Patient Registration (preferred)
• Insurance Prior Authorization and Referrals (preferred)
• Knowledge of EHR system, preferably Eclinical Works
• Be an outgoing individual with a friendly attitude
• Have strong attention to detail
• Be able to multi-task front desk job responsibilities for a busy Internal Medicine Clinic
• Must have outstanding communication, interpersonal, customer service, and organizational skills
• Have knowledge of insurance authorization / billing requirements
• Have demonstrated strong customer service and communication skills
• Have organizational and time management skills
• Be proficient computer skills
• Have knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Deliver care to patients utilizing the Medical Office Receptionist Process
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copy / scan patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Be part of an AWESOME TEAM!!

We offer a competitive benefits package which includes medical, dental, and vision insurance, short and long-term disability, life insurance and paid time off and 401(k).