Clay Lacy Aviation has been providing private jet services around the globe since 1968.
Taking pride in the pursuit of perfection is at the center of everything that we do.
Our most valuable asset is our experienced team.
If you are goal-oriented, dedicated, proactive and enjoy a customer-centric culture, we would be delighted to get to know you better.
Founded in 1968 by legendary aviator and industry pioneer Clay Lacy.
Today, Clay Lacy Aviation is considered the worlds most experienced operator of private jets.
Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors and FBO services.
The company has aircraft operations and regional offices across the U.S., including a full-service FBO at Van Nuys Airport in Los Angeles, and FAA Part 145 aircraft maintenance centers in Los Angeles, San Diego and Oxford, Connecticut.
With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service and value to aircraft owners and jet travelers worldwide.
Position Summary The Client Services Representatives (CSRs) are a central part of the Front Office Team.
As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special responsibility.
The CSRs demeanor should reflect the quality of Clay Lacy Aviation to our guests with a positive attitude.
The ideal candidate will also have a warm welcoming smile, an outgoing personality and a can-do approach to any task! All applicants must submit to pre-employment drug screen and background check Responsibilities
- All responsibilities of Client Services Representative I
- Serves as concierge to passengers and pilots to ensure clients have a smooth reservation, arrival, and departure experience.
- Establish long-term, trusted relationships by delivering the highest level of personalized service.
- Regularly interact with customers and tenants to promote the FBO and ensure a high level of customer satisfaction
- Contribute to the training and development of CSR I and other FBO employees
- Resolve customer complaints and escalate to supervisor as needed
- Daily involvement in interdepartmental huddle calls
- Activity work between Client Services team, Concierge, and Line Service to promote highest client Experience
- Valet / Greeter vehicle and inventory management
- Actively involved in the continuous safety requirements as per LAWA and CLA policies
- Produce daily reports as needed by Management
- Perform nightly specific duties as required by closing check list
- TAS / Avpos- Billing of all clients and assist with any billing disputes
- Track and update all notes pertaining to Airport restrictions and addendums
- Perform duties for Accounting- Corridor
- Other responsibilities as requested or assigned.
Member Services Representative II (UCLA Branch, CA)
Could potentially pursue a career path opportunity to Member Service Representative III if approved by Branch Management, Insurance/Financial Services management and the respective Branch Operations VP if desired and requires the following licensing:. Member Service Representative III (MSR II)-. Pro...
Financial Services Representative II
A company is looking for a Financial Service Representative II to provide customer service for retirement plans. ...
Client Services Representative II | KVNY
The ideal candidate will also have a warm welcoming smile, an outgoing personality and a can-do approach to any task! All applicants must submit to pre-employment drug screen and background check Responsibilities * All responsibilities of Client Services Representative I ...
Client Services Representative
Client Services Representative. Schwab’s service team is at the heart of our firm’smitment to helping clients own their financial futures. In this exciting role, you’ll learn to educate clients about investment strategies, trading tools, market mechanics, and retirement choices. You’ll engage with, ...
Admitting Patient Representative II / Patient Access Services / Part Time
Overview Schedule: 7:00am - 3:30pm, Thursday - Sunday Purpose Statement/Position Summary: The Admitting Patient Representative II is responsible for the accurate and timely completion of patient admissions including: demographic data, insurance verification and authorization, and the entry of this d...
Client Services Associate II
The Client Services Associate II (CSA II) is responsible for providing exceptional support to clients and patients in their territory, work collaboratively with other Client Services Team members to achieve department goals and work cross functionally with commercial and lab operations partners to i...
Member Services Representative II (UCLA Branch, CA)
Could potentially pursue a career path opportunity to Member Service Representative III if approved by Branch Management, Insurance/Financial Services management and the respective Branch Operations VP if desired and requires the following licensing:. Member Service Representative III (MSR II)–. Pro...
Service Agent II - IS Client Services - Full Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. Identify and recommend ways to improve processes to USC Health Science’s IT Client Services Team. Provides User Account provisioning services, as...
Client Services Representative, Lead
As a member of Client Services Team, you will welcome/greet clients and assist them throughout their project, set up daily coffee and prepare daily snacks, restock communal snacks and beverages in kitchenettes, maintain stock, cleanliness and organization of the edit rooms, kitchenettes, review room...
Work From Home - Client Services Representative
We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. ...