Store Manager - Northpoint

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves.

We are proud to be part of their stories and the most important moments in their lives.

Are you the right candidate for this opportunity Make sure to read the full description below.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion.

At Pandora, you can craft far more than just an incredible career.

About the Team :

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences.

This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.

As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Responsibilities :

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Qualifications :

• Demonstrated results-oriented leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Effective communication skills, both written and verbal.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Strong business acumen and analytical thinking that delivers positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, with a focus on succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• At least 18 years or older and able to provide proof of identity and eligibility to work.
• Willingness to work a flexible schedule that includes nights, weekends, and holidays, as well as the ability to stand for extended periods and lift 50+ pounds.

Compensation and Benefits :

We offer a robust compensation package including base salary + bonuses, a 401K plan, and extensive benefits including medical, dental, vision, short / long term disability, basic life and AD&D, anniversary gift cards, and product discounts.

Pandora fosters growth and crafting opportunities to support business needs through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices, sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

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