Referral Coordinator

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients.

Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential at work and in life.

Determined to make a difference? Join our health care revolution and be a part of something better.

Referral coordination is a critical component in providing appropriate care and follow-up to patients requiring additional services.

GENERAL PURPOSE

The Referral Coordinator will facilitate the referral process, including communication and assistance for the patient, tracking of referrals, and maintaining accurate documentation of the referral within the patient’s medical record.

KEY RESPONSIBILITIES

• Tracks and documents activity related to referrals in the Electronic Medical Record
• Runs and monitors referral reports
• Assists patients in all aspects of facilitating the referral
• Aids in tracking and administering contract performance guarantees in partnership with sales, account management, legal and reporting
• Facilitates the sending of information to service / referral providers; Follows up with service / referral provider regarding results
• Communicates with provider / nurse care teams regarding referral orders

JOB REQUIREMENTS

Education :

• Graduate of accredited school of medical assisting, or combination of equivalent education and experience
• Some client sites require an LPN and, in that case, will need to be a graduate from an approved nursing program with an associate degree or equivalent.

Experience :

• Minimum one (1) year experience in referral coordination
• Outpatient care experience preferred

Knowledge, Skills & Abilities :

• Excellent communication skills; both written and verbal, with proven organizational and facilitation ability.
• Strong team player with ability to be a self-starter professional who can work independently and proactively toward program improvement.
• Proficient in Microsoft Office including Word, Outlook, and Excel required
• Outstanding leadership, organizational, planning and execution skills
• Skill in understanding the necessity and to preserve and maintain confidential communications and legally privileged information
• Effective positive human relations skills including tact, diplomacy, and collaborates with all levels of staff and management.
• Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care.

And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace.

With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.