Job Description
Job Description
Are you searching for a meaningful role that makes a significant impact on individuals and households in the community? If so, we're looking for a Customer Support Agent to join a local nonprofit team, offering you an opportunity not just to work but to influence lives and make a difference.
In this pivotal role as a Customer Support Agent, you'll facilitate personal aid services to individuals and households within the Lehigh Valley.
Expect to be part of a vibrant team and dive headlong into tasks such as the organization, assessment, and acceptance of applications for energy aid.
Key Tasks and Obligations
- Take a proactive role in the handling and examination of energy aid applications, embodying a respectful and courteous approach throughout.
- Your swift attention to processing energy aid applications, complying with company policies and grant stipulations, will make a real difference to those in need.
- You'll have a key role in maintaining precise client documentation and compiling regular reports.
Requirements :
- Prior completion of education beyond high school in a relevant discipline or related hands-on experience in human services or client relations.
- Bilingual in English and Spanish , bringing you closer to our diverse clientele.
- Top-tier customer interaction
- Technological proficiency
- Adaptability to a brisk work pace
- Keen attention to detail
This is an opportunity to be a part of a dedicated team, passionate about the services that are offered, and the work this team does.
This team provides a supportive and energetic environment that encourages professional growth while making a real impact in the community.
Join them today and further your career while making a difference! For immediate consideration, please call us directly at 610.882.1700!