Customer Support Agent

Robert Half
Allentown, PA, US
Full-time

Job Description

Job Description

Are you searching for a meaningful role that makes a significant impact on individuals and households in the community? If so, we're looking for a Customer Support Agent to join a local nonprofit team, offering you an opportunity not just to work but to influence lives and make a difference.

In this pivotal role as a Customer Support Agent, you'll facilitate personal aid services to individuals and households within the Lehigh Valley.

Expect to be part of a vibrant team and dive headlong into tasks such as the organization, assessment, and acceptance of applications for energy aid.

Key Tasks and Obligations

  • Take a proactive role in the handling and examination of energy aid applications, embodying a respectful and courteous approach throughout.
  • Your swift attention to processing energy aid applications, complying with company policies and grant stipulations, will make a real difference to those in need.
  • You'll have a key role in maintaining precise client documentation and compiling regular reports.

Requirements :

  • Prior completion of education beyond high school in a relevant discipline or related hands-on experience in human services or client relations.
  • Bilingual in English and Spanish , bringing you closer to our diverse clientele.
  • Top-tier customer interaction
  • Technological proficiency
  • Adaptability to a brisk work pace
  • Keen attention to detail

This is an opportunity to be a part of a dedicated team, passionate about the services that are offered, and the work this team does.

This team provides a supportive and energetic environment that encourages professional growth while making a real impact in the community.

Join them today and further your career while making a difference! For immediate consideration, please call us directly at 610.882.1700!

1 day ago
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