Enterprise Risk Management Program Analyst

Primary Work Location :

Westborough, MA. Hybrid schedule available

Job Summary :

The Enterprise Risk Management (ERM) Program Analyst is generally responsible for the collection, organization, analysis, and reporting of University data in support of the system-wide Enterprise Risk Management program.

• Analysts are responsible for : learning the University's and ERM program policies and guidelines; maintaining the University's mitigation assessment tool (MATRX), collaborating with system office departments and campus staff to collect data, analyze for accuracy, develop follow-up, and prepare reports;
• working to provide independent analysis of data and identifying data points that support such analysis; supporting travel risk management for the President's Office and campuses, developing materials for meetings, including Board of Trustee presentations;

working collaboratively within the departments within the President's Office as well as with campuses.

Essential Functions :

Under the direction of the Director of Enterprise Risk Management, the ERM Program Analyst is primarily responsible for the following functions although other duties and projects will be assigned from time-to-time :

Enterprise Risk Management :

• Assist in the implementation of the University's Enterprise-wide Risk Management program by
• Supporting the maintenance and enhancement of the system-wide ERM framework and program
• Maintaining the system-wide risk registry
• Coordinating with members of the ERM governance structure and campuses to identify, assess and prioritize risks
• Assisting in identifying emerging risks and risk opportunity
• Maintaining and enhancing MATRX, the University's home-grown mitigation assessment tool
• Supporting the identification, documentation, and monitoring of risk mitigation strategies
• Measuring the impact of risk mitigation strategies on risk
• Maintaining the ERM website
• Conducting research to advance the University's system-wide ERM program
• Developing ERM reports, presentations, spreadsheets, dashboards and other documents
• Developing ERM training and awareness materials to maintain a risk-conscious culture
• Exploring available technology options to support the ERM program
• Maintaining data in ERM technology / software, should such technology / software be implemented
• Supporting travel risk management
• Supporting the maintenance of the system-wide Travel Registry
• Supporting travel risk management activities for the President's Office and campuses
• Support maintaining the travel registration portion of the Travel and Expense website
• Coordinate with internal and external stakeholders as needed
• Participate in training programs as needed

Business Continuity and Emergency Preparedness :

• Assist in assessing the University's continuity of operations program
• Assist in developing and maintaining the Administration and Finance Business Continuity Plan

Other Duties and Responsibilities :

• Support the quarterly meetings of campus emergency managers with organizing meetings, preparing documents, and supporting the chair as needed
• Build strong relationships and work collaboratively with campus stakeholders in all aspects of enterprise risk management
• Communicate with supervisors, peers or subordinates - providing information to supervisors, co-workers and subordinate by telephone, in written form, email or in-person
• Making decisions and solving problems - analyzing information and evaluating results to choose the best solution to solve problems

Other Functions :

• Support other projects and initiatives of the System Office as needed
• Perform other related duties as assigned

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience) :

• Bachelor's degree required or equivalent
• One to three years' work experience in related field
• Excellent listening, interpersonal, analytical, critical thinking, presentation, written and oral communication skills
• Detail-oriented with a healthy respect for quality work products and timelines
• Strong organization and communication skills
• Experience working with diverse groups
• Strong problem solving and project management skills while having the ability to manage changing / multiple priorities in a highly interactive and confidential environment
• Expertise with MS Excel
• Experience with other MS tools including Word and PowerPoint
• Comfortable learning new systems such as ERM software, budget applications and financial systems
• Must be able to interact effectively within a team environment and independently, requiring little supervision on all but unique matters

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience) :

• Experience in higher education or government / public sector setting
• Prior experience in risk frameworks, risk analysis and / or operational risk reporting

Working Conditions :

• Must be able to travel to all UMass campuses and Boston central office as needed.
• Typical Office Environment
• May require occasional hours on nights and weekends and availability outside of standard hours during emergencies.

Additional Details :

Salary commensurate with experience up to $70,000