Program Manager II # REF2330J

Job Description

The Program Manager II possesses strong leadership skills and has responsibility for the company's planning and performance of major business programs throughout all phases of the program lifecycle.

The Program Manager II is responsible for the cost, schedule, quality, customer satisfaction and technical performance of company programs and for using that successful execution to drive future growth.

The Program Manager II understands the customer’s perspective, proactively responds to the customer, and gains customer trust by continually meeting commitments and quality standards.

Helps to develop and communicate succinct competitive analysis during proposal activities. This position will be required to forecast sales, new business, and gross profit on their programs, and to meet the strategic and operational goals of the business unit.

The Program Manager II will direct and influence to achieve excellence in program execution through the use of Earned Value and other techniques to identify program issues and monitor program performance.

Manages programs that typically have combined contract values of over $50M and will include an established development program for a major component or small system and managing multiple programs (depending on size, impact and risk).

Programs are based on established technologies that require the application of critical thinking and advanced principals / concepts.

This role will be working primarily on active sustainment programs.

Responsibilities & Tasks :

Leads Integrated Product Teams to achieve successful program execution. Understands and communicates program requirements to the team.

Relates how the program accomplishes the strategic plans of the Company and Business Unit, and fosters and recognizes strategic thinking and collaboration.

• Develops prioritized plans and executes the program to that plan. Holds self and team accountable for high performance standards and coaches the team to effectively manage changing priorities.
• Creates staffing plans and assesses available resources and new hiring needs. Selects, mentors, and develops subordinates and assigns work for most efficient utilization of personnel, reviewing their activities to assure quality performance.

Makes appropriate promotional, compensation / rewards and staffing decisions.

Assures customer satisfaction in terms of product performance, delivery, cost and contracted scope as the primary point of contact for the customer.

Provides sufficient details of program performance, risk assessments, and identification of opportunities for improvement.

Builds, develops, and maintains close customer relationships, anticipates customer needs, creatively addresses customer issues, and continually pursues open communications to strategically expand the business.

Implements continuous improvement efforts to meet customer requirements by fostering an entrepreneurial and collaborative workforce.

• Coordinates with marketing personnel and assists in the preparation and implementation of marketing plans. Helps in leading the capture of new business, by coordination of proposal philosophy and preparation, robust estimation of material, labor, and other direct costs, and developing sub-tier statements of work and specifications.
• Conducts periodic internal and external program reviews to monitor program execution, keep management informed, and collect program performance feedback, risk assessment inputs, and identification of opportunities for improvement.
• Plans and executes programs per contractual obligations, directly and / or indirectly managing the performance of multiple suppliers, affiliates, or peer organizations.
• Coordinates design for manufacturability efforts, and ensures smooth transition to production for development programs.
• Leads high level technical discussions, both internally and externally, to ensure all technical requirements are met.
• Implements a zero defect philosophy into all integrated product teams. Acts as a steward for all company policies and best practices to achieve program quality goals.

Incorporates the ESA Quality Policy into the development and delivery of all products. Continually benchmarks processes to best practices.

Assists teams in exploring new concepts that will deliver innovative solutions and significant advancements.

Assists in the development of contract negotiation strategies with customers, suppliers, and affiliates to achieve financial objectives.

Understands contractual obligations, communicates contractual requirements to affected functional groups, affiliates, and suppliers and ensure these obligations are met by proactively identifying and mitigating risks, facilitating the resolution and coordination of efforts to ensure preventive measures are taken or, when needed, to correct deficiencies or obstacles to performance.

Prepares and interprets risk analyses and earned value management reports to anticipate problems and take corrective action to prevent / mitigate problems, and plan for management reserves.

Establishes budgets and holds Cost Account Managers responsible for adherence.

• Prepares forecasts of new business, sales, and gross profit for annual operating plans for assigned programs and statuses those plans at regular intervals.
• Reviews and approves all contract changes with special attention paid to cost, schedule and risk elements.

Qualifications

• Bachelor Required
• 3-5 years of Industry experience
• 3-5 years of Industry experience
• 1 + years of Program Management experience.
• Demonstrated experience managing programs over some of the various phases of the product life cycle (pursuit through support and closure).
• Capable of managing cross functional teams (manufacturing, supply chain, engineering, etc.). Demonstrated experience working in these functions or successfully leading a cross functional team.
• Capable of creating and maintaining constructive customer relationships.
• Understanding of industry trends and our customers and competitors’ strategies, strengths and weaknesses.
• Strong experience in the applicable technical area or product line.
• Ability to complete programs within scope, on time, within budget and delivering a quality product to the customer with a high level of satisfaction.
• Working knowledge of the defense acquisition process and an understanding of Defense Acquisition Regulations (DFARS).
• Ability to manage disciplined internal processes by knowledge of industry standard tools and holding others accountable for the following : Earned value management, Program Planning, Risk Management, Requirements Management
• Working knowledge and understanding of financial data such as P&L statements, ROI analysis, and cash flow. High degree of business acumen.
• Strong knowledge of Integrated Logistics Support.
• Exposure and working knowledge in negotiation, collaborative problem solving, conflict management, meeting facilitation skills, and applying tact and diplomacy with internal / external customers and foreign personnel.
• Understanding of program documentation, requirements, expectations, and deliverables, i.e., the RFP, proposal, contract, SOW, assumptions, constraints, CDRLs, etc.
• Ability to clearly communicate ideas verbally and in writing.
• Ability to influence without authority.

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