Job Description
Job Description
Description :
Start your journey at the Holiday Inn Raleigh Downtown! The Holiday Inn Raleigh Downtown is a StepStone Hospitality Managed property, and we are looking for a dynamic, motivated and customer service focused individual for the position of Room Attendant.
What will you do as a Room Attendant :
- Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
- Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
- Report any items missing from rooms and suites.
- Report all items in need of repair to supervisor and maintain equipment used in work.
- Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
- All lost and found are to be taken to the housekeeping office as soon as they are found.
- Must have comprehensive knowledge of the English language to effectively communicate with guests,
- associates, and vendors.
- Ability to accurately report information.
- Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
EOE / M / F / V / D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Requirements :
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, reading.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- High school education preferred. Relevant training and experience required.
- Additional language ability preferred.
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