Community Care Manager

Requisition # : 5346

Location : Schaumburg, IL 60173

Category : Clerical / Administrative Support

Service Line : Personal Care Services

We offer our team the best

• Medical, Dental and Vision Benefits
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

POSITION SUMMARY : The Community Care Manager is responsible for increased revenue, establishing relationships with referral sources, and coordinates delivery of services for clients.

Responsible for opening new cases and ensuring that care plan is appropriate for level of care needed. Provides support with planning, directing and organizing the delivery of services in a manner that ensures quality standards consistently meet or exceed the established philosophy, expectations and goals of the company.

SCHEDULE : M-F 8am - 4 : 30pm

ESSENTIAL DUTIES :

• Meets or exceeds financial goals
• Takes initiative to create and implement programs to increase revenue and client population
• Responsible for the care coordination of clients
• Establishes and maintains relationships with referral sources
• Monitor care plans to ensure client needs continue to be met
• Coordinate client weekly billing and transmittal
• Performs supervisory visits
• Responsible for scheduling staffing needs for all convenience services
• Conducts caregiver orientation / training
• Coordination of client and caregiver schedules, approval of time slips and entering corrections / changes in scheduling software
• Caregiver coaching and counseling as required
• Addresses client and / or caregiver concerns and complaints in a timely manner. Performs investigation as needed.
• Ensures timely submission of all required caregiver paperwork
• Readily available via cell phone for on-call
• Supervises staff in Director’s absence
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

PERFORMANCE RESPONSIBILITIES :

• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in continuous quality improvement
• Represents the organization professionally at all times

POSITION REQUIREMENTS & COMPETENCIES :

• Associate’s degree in related field
• Two years health care experience preferred
• Certified Nurse’s Aide in good standing with the state is preferred
• Strong communication skills and interpersonal skills
• Ability to work independently
• Valid driver’s license and proof of insurance is required

To apply via text, text 5346 to 334-518-4376

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