Job Description OverviewTo adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.
Handles needs of customer via phone, chat, email, and SM in accordance with program standards.Independently resolve issues within scope at time of interaction.
Participate in knowledge updates / fresher training, coaching plans, and roundtables.Reliably adheres to schedule provided by operations to ensure SLAs are met
Insurance Customer Service Representative
As a Customer Service Representative, you will take inbound calls and make outbound calls to generate appointments and market insurance products or services. Process customer policy change requests. Secure all Trailing Documents from customers. Immediately greet all customers, entering the office, i...
Remote Bilingual (Spanish) Customer Service Representative
Our Customer Service Representatives are responsible for answering the phones in a timely manner, being a skilled problem solver, have the ability to work well with others along with meeting set quality standards. Providing excellent customer service . Driven by empathy and powered by AI and pr...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Administrative Assistant/Customer Service Representative
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - multiple sites
Amentum, a large government contract compnay, is seeking a full-time Military Entry Processing Stations (MEPS) Customer Service Representative. The Customer Service Agent is responsible for direct control over all aspects of the MEPS Support Services Contract at the local level. Coordinates with key...
Bilingual Spanish Customer Service Representative
Position: Bilingual Customer Service Representative. At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...