Mental Health Specialist II - Part Time - 7:30p - 4a

Posting Summary

Rutgers, The State University of New Jersey is seeking a Part Time Mental Health Specialist II for the 988 Lifeline Services Department within Rutgers University Behavioral Health Care.

The primary purpose of the part time Mental Health Specialist II is to perform functions in support of the Unit’s mission providing streamlined, prompt, and customer friendly services to clients of the 988 Lifeline Services.

Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition.

Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of this position are the following :

• Models for clients’ good communication skills, recovery-oriented living skills, effective coping skills, and selfhelp strategies as observed by supervisor and as indicated by feedback from clients and team members.
• Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery / life goals.
• As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and client friendly manner.
• Assesses service requests / referrals and responds in accordance with prescribed procedures.
• Assesses client’s condition in order to make / authorize an appropriate disposition.
• Assumes overall responsibilities for completion of all request and documentation for disposition.
• Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies.
• Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone calls, chats and / or texts activities, develops work relationships, and provides information and guidance to clients.

Position Status Part Time Hours Per Week Daily Work Shift Night Work Arrangement Consistent with the current application of Rutgers Policy 60.

3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement.

Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

FLSA Nonexempt Grade 187 Position Salary $25.55 per hour Annual Minimum Salary 53144.00 Annual Mid Range Salary 54184.00 Annual Maximum Salary 55806.

40 Standard Hours 40.00 Union Description Teamsters 97 / Ineligible Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility None Qualifications Minimum Education and Experience

Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor’s Degree in a relevant mental health or human service field.

Certifications / Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Physical Demands : This position demands standing, walking throughout the program space. Lifting up to 20 lbs.

Work Environment : Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.

Crisis intervention is a common occurrence. Special Conditions