Executive Director (Operations)

About Primecare Home Care :

Primecare Home Care services is committed to delivering the highest quality care with integrity, passion, and love. We are a licensed Private Home Care provider with an array of services : Skilled Nursing, Personal Care Services, Companionship and Structured Family Caregiving in the comfort of their home.

Primecare Home Care Services puts the emphasis on CARE! Each of our clients is assigned their very own carefully screened primary and back-up caregiver based on their interest and needs.

We thrive off the ability that our clients can continue to reside in their home.

Our Core Values :

CARE : Possessing a strong desire and passion for serving from our hearts

RELIABILITY : Your word is your bond. If you make a commitment or say you are going to do something. You simply do it.

HONESTY : Operating in truth, integrity, and transparency

PUNCTUALITY : Arriving on time, starting on time, delivering on time, and most importantly ending on time.

PROFESSIONALISM : Consistently achieving high standards both in what we do, what we say and how we behave.

Position Summary :

Primecare Home Care Services is seeking an experienced and results-driven Executive Director. The Executive Director will play a pivotal role in steering the organization during a transitional period, ensuring continuity in service delivery, and achieving organizational objectives.

This role requires a systems and process-driven leader who can manage multiple departments, drive operational efficiency, ensure compliance with state and federal regulations, implement necessary systems and technologies, and maintain critical licensures and contracts for the organization.

Essential Duties :

Leadership & Strategic Oversight

• Provide strong leadership to ensure stability and continued delivery of high-quality home care services.
• Collaborate with the Executive Leadership Team in developing and executing both short-term and long-term strategic initiatives to drive the organization's growth and sustainability.
• Collaborate across departments (clinical, financial, administrative) to streamline operations, ensuring that organizational processes are followed and optimized.
• Foster a positive, team-oriented environment to motivate staff and enhance organizational performance.
• Demonstrate a process-driven approach to leadership, ensuring systems and processes are established and followed across all levels of the organization.

Systems Implementation & Process Optimization

• Evaluate and implement new systems or software platforms that will benefit the organization's operational efficiency and service delivery.
• Lead initiatives to adopt technology-driven solutions, including but not limited to electronic forms, spreadsheet-based tracking systems, and other process-enhancing systems.
• Oversee the integration of these systems, providing training and support to staff to ensure smooth transitions.
• Continuously assess and improve processes to increase efficiency, reduce errors, and enhance overall operational effectiveness.

Operational Management

• Oversee day-to-day operations, ensuring efficient and effective management of clinical services, financial budgeting, and administrative functions.
• Regularly evaluate organizational processes to identify opportunities for improvement and implement new workflows or systems as needed.
• Collaborate with other departments to ensure alignment in achieving organizational goals, and that processes are in compliance with regulatory standards.
• Take initiative in making executive decisions that support the overall goals and mission of the organization, ensuring swift and effective action where necessary.

Regulatory Compliance, Licensures, & Contract Management

• Ensure that all aspects of the organization comply with state and federal regulations, updating and revising policies as needed to remain in alignment with any legislative changes.
• Monitor regulatory updates and legislation that could impact operations, proactively adapting policies and procedures to meet new compliance standards.
• Manage the timely renewal of licenses, certifications, and healthcare-related contracts to ensure continued operations without disruption.
• Oversee revalidations and contract renewals for systems and partnerships, ensuring all contracts and legal agreements remain current and compliant.
• Work with internal and external audit teams to address compliance gaps and introduce necessary corrective actions.
• Develop and maintain structured, documented processes for compliance monitoring and reporting.

Stakeholder Relations & Partnership Development

• Build and maintain relationships with key stakeholders, including clients, families, referral sources, and community partners to enhance service delivery and expand the organization’s reach.
• Represent Primecare at local, state, and national conferences to build industry partnerships and stay informed on emerging trends in home care.
• Travel as needed to meet with stakeholders, attend relevant conferences, and ensure strong ties with partners.

Financial Management

• Oversee the financial health of the Operations Division, ensuring that resources are used efficiently and in line with the budget.
• Monitor financial performance, identifying areas for cost optimization while maintaining the quality of care.
• Collaborate with the finance team to create, review, and adjust budgets in alignment with the organization’s strategic priorities.

Systems and Technology Expertise

• Utilize advanced skills in spreadsheet development, electronic forms, and system integrations to improve operational efficiency and reporting capabilities.
• Implement platforms such as DocuSign or similar tools to streamline document handling and signature collection processes.
• Build and manage data-driven dashboards for performance tracking and decision-making.

Professional Development & Continuous Learning

• Stay abreast of industry developments by attending conferences and continuing education opportunities related to home care, regulatory changes, and organizational leadership.
• Work closely with internal teams to translate knowledge gained from these learning opportunities into actionable strategies that improve operations and service delivery.

Required Knowledge, Skills, Abilities And Competences :

• Strong understanding of the home care market, including regulatory, financial, and operational dynamics.
• Systems and process-driven mindset, with experience implementing software and technological solutions that improve operational efficiency.
• Demonstrated ability to build and manage spreadsheets, electronic forms, and other process-enhancing systems.
• Strong project management and process improvement skills, with the ability to lead system implementations and staff training.
• Ability to take initiative and make executive decisions that drive organizational success.
• Excellent interpersonal, communication, and leadership skills.
• Demonstrated ability to manage and lead cross-functional teams, analyze data, and make strategic decisions.
• Willingness to travel to attend conferences and meet with stakeholders as needed.

What We Offer :

• Supportive work environment with a focus on professional development
• Medical / Dental / Vision Coverage
• Paid Time Off
• Competitive 401(k) Employer Match
• Competitive salary

Minimum Qualifications :

• Bachelor’s degree in health administration, Business Administration, or a related field.
• Minimum of 5 years of experience in a leadership role within the home care or healthcare industry.
• Experience with licensure renewals, contract revalidations, and system contract renewals.

Flexible work from home options available.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency.

All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.