Senior Manager, Content Asset Mgmt

Be unstoppable with us!

T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.

Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.

Together, we won’t stop!

This position must be located in Bellevue, WA; Overland Park, KS; or Frisco, TX. This is a hybrid environment, requiring 3 days a week in office.

The Sr Manager, Content Asset Management will lead a team that supports the creative development process by managing brand, campaign and partner assets.

This team of experts of asset / media management source assets, production media, completed projects, etc. and ensure handoff is thorough, complete, and correct, organize and store within a centralized system (DAM / server), and, ultimately, share with all marketing channels.

As Sr Manager, you will not only lead the team and its function, but also work closely with Sr Leadership to develop strategies that support the organizational goals.

This person will think big picture for the team and our eDAM and ensure we successfully transition to keep up with the digital needs of the company that will ultimately increase efficiency in the way we work.

The ideal candidate establishes standard methodologies, is an innovation-seeker, and most importantly can lead change initiatives and implement solutions that benefit teams cross-functionally, both internal and external to T-Mobile.

As a member of the Content Asset Management team (CAM), you believe rock-solid process, rigor and innovative tools / technology are critical to making creative operations workflows more streamlined and time- and cost-efficient;

you must operate according to, evangelize and constantly improve this CAM way of working.

This role requires a balance of left brain logic and analysis, with right brain creativity and intuition since you’ll need to interpret ambiguous / incomplete information or break down a complex challenge into a plan of action then coach teams towards fulfilling a common goal.

While CAM is not responsible for creating content, we are a critical partner for creative teams. You’ll be expected to actively, and sometimes proactively, engage with and support teams through all phases of creative development from kickoff to project wrap.

In addition to working with colleagues in T-Studios, you will build relationships across the T-Mobile enterprise, as well as with the external agencies and partners that support key marketing objectives and video / photo productions.

This role engages with people of varied titles / roles and teams that focus on different creative outputs from those that create television commercials to teams that are responsible for internal employee communications so anticipate variety in what you work on day-to-day.

Job Responsibilities :

Lead and support a team of Content Asset Managers. Mentor, empower and foster critical thinking. Help overcome hurdles to success.

Seek additional resources / tools and, when necessary, present a business case / rationale.

• Support major launches and LOB campaigns by resourcing a team, assigning roles and responsibilities, delegating tasks and ensuring milestones / deadlines are met.
• Asset / media management expert that works with CAM teammates, colleagues in T-Studios and across the enterprise, and agency teams to advise on Content Asset Management standard methodologies, processes and technologies.
• Communications, coordination and end-user support.
• Also responsible for other Duties / Projects as assigned by business management as needed.

Education :

• Bachelor's Degree (Required)
• Master's / Advanced Degree (Preferred)

Work Experience :

• 7-10 Years Experience organizing and managing large sets of assets across an ecosystem of tools linked to a DAM, and fulfilling asset requests in a fast-paced, fast paced creative environment.
• 7-10 Years Developed and implemented asset / media management or creative operations processes and policies; and worked to ensure compliance.
• 7-10 Years Well versed in the creative development process and stages of full-scale video / photo productions. Have awareness of when asset-related landmarks need to be addressed.
• 7-10 Years Familiarity with Business Affairs principles most importantly, licensing, clearances and usage rights and their impact on the production and / or creative development process.

Knowledge / Skills / Abilities :

Adobe Creative Suite - Familiarity with the basic suite of photo, video, and design tools in order to assess asset quality and perform daily tasks.

Mentorship - You are an authoritative source of information about Content Asset Management and enjoy sharing that knowledge with others.

Change Management - Implement and rollout changes both big and small to processes, workflows and systems.

Obsessed with Process - You are not satisfied with the status quo if there is a better way of doing things. Identify efficiencies to simplify and streamline creative operations processes and lead a team to implement new solutions.

Solutions-oriented attitude - An answer should rarely end with no, we can’t think creatively and proactively and draw-up a plan B and C.

Standout Colleague - When necessary, dive-in to help teammates. Keep in mind that successes are a reflection of the whole team, and so are improvement opportunities so it’s important to have each other’s backs.

Critical-Thinker and Investigative - Don’t be an order-taker, be inquisitive and ask follow-up questions to truly understand a request or question.

Find answers with minimal to no guidance.

Travel - 10%

• At least 18 years of age
• Legally authorized to work in the United States

Washington Pay Range : $158,100.00 - $213,900.00

oThe pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

oAt T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.

Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.

Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out

Travel :

Travel Required (Yes / No) :

DOT Regulated :

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

T-Mobile's Commitment

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.

Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.

5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out .

Never stop growing!

T-Mobile doesn’t have a corporate ladder it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing