Search jobs > Durham, NC > Technical support analyst
A company is looking for a Technical Support Data Analyst.Key ResponsibilitiesIdentify requirements for Support processes and reports by collaborating with other employeesProgram and encode project requirements, conducting tests and modifying codes as necessaryEstablish, analyze, and maintain internal Support KPIs to ensure optimal performanceRequired QualificationsBachelor's Degree in Engineering, Technology, or Data3+ years of progressive software design, development, and debugging experience2+ years of programming experience1+ year of database development and data analyst experienceSome technical writing experience for documentation purposes
Technical Support Data Analyst
A company is looking for a Technical Support Data Analyst. ...
Decision Support Analyst (Data Engineer)
The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporti...
Technical Support Analyst
A company is looking for an Associate Technical Support Analyst to provide technical assistance and support to clients and associates. ...
Senior Technical Support Analyst
A company is looking for a Senior Technical Support Analyst to assist customers in effectively utilizing their software to meet business objectives. ...
Academy - Technical Support Engineer
We are seeking anenergized,self-motivated, team playerto work in a fast-paced, high-pressured,dynamicenvironment providing remote technical support to NetApp Customers, Partners,andField Engineers viachat,phone, email, and remote sessions. The Sales, Services and Support (S3) Academy is designed for...
Customer Service Business Process Analyst
Customer Service Business Process Analyst. The Business Performance Analyst serves as a vital bridge between data and decision-making, leveraging analytical skills to empower the Customer Service Organization in achieving its goals more effectively. By analyzing business performance data to establis...
Overnight Cloud/Technical Support Manager
Overnight Cloud/Technical Support Manager. Serving as the escalation point for your team members as needed and engaging upper management for additional support. Report team data to Director of Support identifying trends and action plans to remediate. Other Responsibilities (10%):Overseeing the techn...
ServiceNow CSM Business Analyst
Business Analyst will need to have experience leading process-based business workshops to flush out desired business capabilities within the ServiceNow Technology Stack. ServiceNow Customer Service Management (CSM) Business Analyst. ServiceNow as a CSM Business Systems Analyst. Collaborate with busi...
Transformer Technical Site Support
Technical Site Support, (TSS), is a working field service consultant responsible for maintaining quality standards of Siemens Energy field service work, self-performin g warranty repairs, environment, safety, and the overall performance of crew / contractors on field projects. The TSS provides techn...
Business Systems Analyst 3, Salesforce
MongoDB is seeking a Business Systems Analyst 3 (BSA 3) adept at translating business needs into technical solutions. As part of the CRM Technologies team, the ideal candidate partners with cross-functional business stakeholders, product management and engineering teams to drive ongoing system impro...