The Ed Napleton Automotive Group is looking for our next Automotive Parts Specialist.
This is an exciting opportunity in a growing, fast-paced industry.
Located at Napleton's Westmont Porsche, the Automotive Parts Specialist is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states.
Our strength comes from the more than 3,500 employees nationwide.
What We Offer :
- $50,000-$70,000 per year- based on experience and performance
- Medical, Dental, and Vision Insurance
- 401k and additional benefits
- Paid Vacation Time
- Employee vehicle purchase plans
- Discounts on products and services
Job Responsibilities :
- Greet customers, determine their needs, and provide excellent customer service and satisfaction
- Establish a method of payment
- Handle all parts telephone inquiries regarding parts purchase
- Parts distribution to service technicians
- Accept warranty parts and cores for return
- Return all warranty parts to factory via proper marking / tagging procedure as dictated by factory
- Process all pertinent documents and associated parts
- Actively identify related parts needed on repair jobs
- Advise customer or Service Consultant of all parts stocking status
- Ensure Parts Department security for all parts and paperwork
- Write purchase orders for parts and sublet work required from outside suppliers and get management approval
- Use the computer system consistently and accurately to post sales and track lost sales
- Maintain parts in correct locations and bins
- Keep work and department area clean
- Keep up to date on all training and certification
- Be responsible for receiving money and cashing out customers
- Establish good communications between associates in parts and other departments
Job Requirements :
- A minimum of 3 years of experience in automotive parts
- Highline / Luxury dealership experience
- CDK knowledge-
- Ability to Lift 100 pounds
- Automotive knowledge
- Excellent Customer Service Skills
- A valid driver's license-
- 18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
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The Ed Napleton Automotive Group is looking for our next Automotive Parts Specialist. Located at Napleton's Westmont Porsche, the Automotive Parts Specialist is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories. Handle all parts telephone inquiri...
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